Field Service Engineer CTPET CT 80562
Field Service Engineer CTPET CT 80562
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Salary Not Disclosed
1 Vacancy
Job Description
- Provide toplevel onsite service support that delights our customers and sets the benchmark for the medical imaging industry
- Work closely with Customer Care Center (regional and headquarter level) to effectively carry out troubleshooting maintenance and updates on designated products
- Embrace new technology while levering core strengths in customer service and service support
- Play a key role in new firstofakind medical imaging system product launches in the US market
- Continually build competence in providing technical assistance and support to our customers
- Quickly and efficiently escalate challenges as appropriate to ensure expeditious resolution of all issues and high levels of customer satisfaction
- Responsible for installation of UIH diagnostic imaging equipment for designated products in geographic region
- Attend service training courses overseas and in the US as needed and work toward completion of the Professional Certificate.
- Associate degree in technical field and/or equivalent experience preferred
- Must have solid experienceof diagnostic imaging equipment (CT &/or PET CT)
- Ideally have previous field service experience where you have managed a geographic territory and demonstrated strong troubleshooting ability with hardware mechanical and software systems
- Possess relevant IT skills with competence on Windows Microsoft Office suite and network communication and connectivity;
- Strong customer communication skills with ability to effectively communicate both verbally and in writing
- Demonstrated ability to contribute to a team environment focused on customer success
- Superb customer facing skills needed for working with customers and internally at all levels within UIH / 3rd parties contractors and subcontractors. Must be able to quickly build rapport and gain respect from others;
- Valid driver s license and good driving record required;
- Willingness to travel extensively (at least 75%) as needed for customer support and training.
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Employment Type
Full Time
Company Industry
Key Skills
- MobileIron
- Robotics
- Field Service
- Mechanical Knowledge
- Sonography
- IP Networking
- Schematics
- Mechanical Engineering
- Medical Imaging
- Human Resources
- Programmable Logic Controllers
- Troubleshooting
