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Client Relationship Management
- Develop and maintain longterm relationships with clients by understanding their needs and providing excellent customer service.
- Act as the main point of contact for resolving client queries and issues in a timely manner.
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Business Development
- Identify opportunities to upsell or crosssell products/services to existing clients.
- Acquire new clients through networking referrals and other leadgeneration methods.
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Product/Service Knowledge
- Demonstrate indepth knowledge of company products and services to offer tailored solutions to clients.
- Provide guidance to clients about product offerings and enhancements.
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Market Analysis
- Stay updated on market trends competitor offerings and customer behavior to identify potential business opportunities.
- Share market insights with internal teams to improve offerings and customer satisfaction.
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Collaboration with Internal Teams
- Work closely with sales operations and other departments to ensure seamless delivery of services.
- Provide feedback from clients to improve processes and products.
Skills
SALES, LOAN SALES, CREDIT CARD SAL, INSURANCE, BANKING SALES