IT Associate
IT Associate
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
- Provide technical assistance to internal and external users regarding desktoprelated issues such as hardware and software setup configuration and troubleshooting.
- Knowledge of active directory (Password resets Organizational Units Distribution Groups Security Groups etc.)
- Planning deploying and managing Windows environment & Patch Management and Audits.
- Configure & Good troubleshooting skills in networking related to desktops.
- Plan and implement Windows 10 by using Windows Autopilot / dynamic deployment.
- Upgrade devices to Windows 10 and manage updates.
- Manage and protect devices (Defender Intune)
- Deploy and update applications Implement Mobile Application Management (MAM) & MDM.
- Manage and troubleshoot Intune Device Management and Mobile Application Management policies.
- Configuration of Print devices (network and local) on desktops
- Coordinate with vendors for support
- Ensure inventory of IT hardware and software assets is up to date.
- Stay updated with system information changes and updates.
- Configure Security features for Windows clients and the Microsoft environment.
- Must be proficient and experienced in deploying configuring and maintaining Windows 810 & 11 and nonWindows devices and technologies.
- Should have performed user management and rights management.
- Should have experience working with patch management solutions (InTune)
- Sound experience in AntiVirus configuration and monitoring.
- Excellent knowledge of Office 365 applications
- Handling Outlook and Mailboxrelated issues
- 1 year of experience in IT support role in small to medium size companies.
- Must be able to commute to the work location on a daily basis.
- Answer technical queries (both initial and followup) via phone & email.
- Communicate with users explain issues and resolutions update activity or train on new equipment or software.
- Follow timely delegation/escalation procedure.
- Excellent Interpersonal and communication skills (verbal and written)
- Promote positive customer service attitude among peers.
service request processes,office 365,mobile application management (mam),print devices configuration,software setup,inventory of it hardware and software assets,customer service attitude,windows 10 deployment and management,mobile application management (mam) & mdm,security features configuration,device management (intune),it support,technical queries,user management and rights management,outlook and mailbox-related support,anti-virus configuration and monitoring,networking troubleshooting,windows 8, 10 & 11 deployment and maintenance,patch management solutions,troubleshooting,outlook and mailbox-related issues,supporting all it-related issues,patch management and audits,hardware,interpersonal and communication skills,windows environment & patch management,office 365 applications support,defender,security,configure security features,windows autopilot,it hardware and software inventory management,incident management,software installation,computer and mobile devices,intune,windows 8,10 & 11,active directory,configuration of print devices
Employment Type
Full Time
