Facility service desk employee
Facility service desk employee
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1 Vacancy
Job Description
Do you want to play a crucial role in ensuring that our daily activities run smoothly We are looking for a Facility Service Desk Employee who knows how to take initiative and sees challenges as opportunities to solve problems before they even arise. In this role you are constantly on the move and responsible for maintaining a pleasant safe and efficient working environment. As the facility contact point you work closely with both internal colleagues and external partners to ensure that our services and processes continue to run optimally.
Reach your full potential as Facility Service Desk Employee
As a Facility Service Desk Employee you are the link between the facilities department and the rest of the organization. You are responsible for managing and resolving reports within our Facility Management Information System (FMIS) whereby you assess the urgency of the reports and quickly communicate with both your colleagues and external suppliers. A notification is received by email or by telephone. You look at all applications critically and use your knowledge to assess how and who can best solve the application. You are the director and keep colleagues informed of progress. You deploy the facilities teams own employees and external suppliers where necessary. You check the work delivered (based on the contracts) and ultimately the associated invoices.
You also ensure that daily operational activities run smoothly such as planning and coordinating maintenance and supervising partners on location.
You are involved in safety aspects such as carrying out daily checks in the security system and you take an active role in construction and renovation projects. You also provide oncall services for which an appropriate fee obviously applies. Your task package consists of:
- Addressing and resolving facility malfunctions and reports in our FMIS;
- Monitoring the quality of the facility business process and services at operational level;
- Support and assist in projects such as conversion and renovation projects;
- Managing the planning and implementation of maintenance work at various locations;
- Active role in Safety & Security such as daily checks in the security system and accessibility services;
- Act as an emergency response officer within the team.
Qualifications :
This is you
You know how to get things done have technical insight and are also handy. You do not shy away from minor repairs or maintenance tasks and you feel responsible for ensuring that facility services run smoothly. Your communication skills enable you to communicate effectively at different levels within the organization and you always know how to set the right priorities. You can adapt quickly work solutionoriented and independently and youre not afraid to take the initiative.
You:
- Have completed training at MBO 4 level in a technical or facility direction;
- Have approximately 3 years of work experience in a comparable technically related position;
- Have a good command of the Dutch language;
- You are looking for a fulltime job (40 hours per week);
- Are willing to work oncall shifts with appropriate compensation.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
