Intern for Customer Sales Support
Intern for Customer Sales Support
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Salary Not Disclosed
1 Vacancy
Job Description
Our Customer Operations Team is looking for a talented intern in business marketing finance or similar field studies to join our team in our Bourne End office. The successful candidate will be spending a full academic year with us and will work directly with account managers and a multinational team of Customer Service Operators worldwide.
Responsibilities:
- Customer facing contact fully responsible for handling all requests in relation to order placement fulfillment and forecasts.
- Develop and maintain strong business partnership with customer sales planning and operation teams with proactive collaboration and communication.
- Proactively monitoring and communicating changes in customer demand to avoid supply disruptions or excess inventory.
- Manage escalations effectively by engaging/leading discussions to achieve resolution.
- Follow business controls per policies and procedures ensuring audit compliance.
- Global understanding of customer demands processes and supply chain needs.
- Support the team with ongoing projects e.g. system integration.
- Support in an administrative/reporting function internally and externally.
- Support to enable sales to focus on design and customer facing activities. Coordinate with sales team members to ensure goals/ KPIs are met.
Qualifications :
- Studies in business marketing or similar field.
- Strong MS Excel skills along with other MS Office products.
- Familiarity with SAP Model N Salesforce or Power BI is an added advantage.
- Good team player with the ability to work in teams with a proactive approach.
- Ability to adapt to change in a fastpaced environment with a good resilience to stress.
- Strong analytic and quantitative skills ability to determine trends and propose solutions.
- Advanced command of English both spoken and written. Demonstrating clear and concise written and verbal communication to internal and external stakeholders.
- Must be able to work independently and with strong problemsolving skills.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
