Secretary
Secretary
Posted on :
20-12-2024
Employer Active
1 Vacancy
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Job Description
Job Role Secretary
Experience 5 Years
Location Mumbai (Lower Panvel )
Salary Up to 4.5 LPA
Age 2145 Years
Need a good Secretary who can handle all Customer queries should be presentable with good communication skills Computer Skills and Have good EnglishSpeaking Skills
Key Responsibilities
- Serve as the first point of contact for customers answering calls and addressing inquiries with professionalism and efficiency.
- Manage and prioritize customer queries via phone email or in person ensuring timely and accurate responses.
- Provide administrative support including scheduling appointments maintaining records and preparing documents.
- Coordinate with other departments to resolve customer concerns and provide seamless support.
- Handle confidential information with discretion and professionalism.
- Maintain a presentable and approachable demeanor while representing the organization.
Qualifications and Skills
- Educational Background: High school diploma or equivalent; additional certifications in office management or administration preferred.
- Communication Skills: Strong verbal and written English communication skills are essential.
- Computer Proficiency: Familiarity with MS Office Suite (Word Excel PowerPoint) and email management systems.
- Customer Service Skills: Ability to handle inquiries effectively with a focus on customer satisfaction.
- Personal Attributes: Presentable appearance professional demeanor and strong organizational abilities.
Preferred Experience
- 5 years of experience in a customer service or administrative role.
- Experience in handling a multiline phone system or similar communication tools.
This role offers an excellent opportunity to work in a dynamic environment and interact with customers directly. If you are enthusiastic about delivering exceptional service and have the required skills we would love to hear from you!
communication skills,computer proficiency,english,organizational abilities,customer service skills,email,management,communication,administrative,office
Employment Type
Full Time
Key Skills
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