Customer Service Consultant 12 Month Fixed Term Contract Medico legal
Customer Service Consultant 12 Month Fixed Term Contract Medico legal
Posted on :
20-12-2024
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
Key responsibilities will include:
- proactively managing assigned customers;
- ensuring a superior level of customer service to facilitate client access to Medilaws Independent Medical Exams and other Medilaw services according to the clients needs;
- promptly answering the phone to all clients and managing appointments and appointment related inquiries in line with Medilaw procedures;
- delivering superior customer service & client liaison to our key stakeholders;
- actively promoting new products/services to assigned existing clients.
Qualifications :
In order to be successful you must have the following:
- Minimum 2 years of experience in an inbound/outbound phone based customer service role (preferably in the medical or insurance industry);
- Be highly organised and able to multitask effectively;
- Excellent attention to detail;
- A problem solving and proactive attitude;
- Strong Office 365 skills; proficiency in Word and Excel strong numeracy skills accurate data entry and typing skills and strong database management skills;
- A proven ability to work within a team;
- Knowledge of medical terminology workers compensation; processes/legislation and/ or life insurance industry experience would be desirable but not essential.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
