Service Manager Secondment
Service Manager Secondment
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Job Description
The Position:
We are currently seeking a Service Manager to join our team in Bunbury Busselton or Australind. In this role you will be responsible for the delivery and profitability of Workforce Australia contracts within the relevant Employment Service Areas. Reporting to the Regional Manager you will oversee a team of Workforce Australia consultants within your designated area as well as all relevant KPI measures.
Key Responsibilities:
- Ensure team Key Performance Indicators (KPIs) and contractual obligations are consistently met and exceeded.
- Establish and communicate clear direction for the effective operations of all locations / Regions set objectives and priorities promote effective teamwork and innovative solutions.
- Develop the capacity of your team to perform and contribute by providing leadership supervision coaching/mentoring feedback and opportunities to learn through formal and informal methods.
- Be accountable and transparent to the Regional Manager with respect to business risk governance contractual and financial performance.
- Ensure placement rates are achieved across all locations / Regions in line with approved Workforce Australia budget.
- Liaise with local community providers to build relationships to achieve direct registration pathways and represent atWork at public forums and on various committees as required.
Qualifications :
Attributes and Experience:
You will bring a high level of leadership strategic initiative and team oversight to manage a high performing existing team. Ideally you will also possess the following attributes:
- Comprehensive knowledge of the Employment Services industry (contractual obligations guidelines management and performance systems).
- Demonstrated experience in managing teams and/or multiple sites in an Employment Services business.
- Proven team management skills.
- Confidence in staff recruitment training and performance management.
- Outstanding organisational and time management abilities.
- Relevant commercial acumen
- Highly developed interpersonal skills as well as strong written and verbal communication.
- Advanced Microsoft Office skills including Word Outlook Excel and PowerPoint.
- Hold and maintain a current Australian Drivers License.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
