Business System Analyst 2
Business System Analyst 2
Posted on :
20-12-2024
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1 Vacancy
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Job Description
Job Description
As a Business System Analyst 2 you will have an opportunity to be part of the Platform Delivery team. This team delivers world class marketing technology platforms using Epsilon s market leading PeopleCloud suite of products which support our clients multichannel marketing strategies. This role requires you to have both business and technical expertise and will need you to act as a liaison between the client and the technical delivery teams. You will play a key role within the Platform Delivery organization across many disciplines within the Software Development Lifecycle including requirements gathering documentation design and testing.
What you ll do as a Business Systems Analyst 2
- Support client data onboarding (multiple vendors/sources) to Epsilon solution
- Maintain process documents and update them regularly
- Work with clients and internal Epsilon teams to understand define and completely document business and/or campaign requirements using standard templates
- Understand system high level designs and map business/campaign requirements to functional and nonfunctional components of the solution.
- Analyze data quality to identify trend issues and recommend changes as required.
- Create support troubleshoot and deliver on client requests in support of the daytoday marketing operation
- Support the functional testing effort of database enhancements and to ensure accurate ontime delivery
- Have effective client meetings understand deliverables and drive successful outcomes
- Support the team to improve delivery quality repeatability and ontime delivery
- Help in adapting best practices standards and methodologies around business analysis and data analysis
Qualifications
Core Skills:
2 years of experience in BA Role IT industry
Understanding of Requirements articulation to user stories BRD FSD documentation and acceptance criteria
Understanding of SDLC and Agile methodologies
Understanding of Data Models data warehouses and data dictionaries
Understanding of Databases and SQL Concepts
Soft Skills:
Able to clearly communicate and articulate ideas both written and verbally
Able to develop and maintain relationships within the organization globally
Able to work in a dynamic fast paced and often changing environment
Able to use problemsolving skills in order to move toward a project s successful completion
Demonstrates time management skills
Adaptable to Hybrid Work Model
Nice to have:
- Knowledge of the CRM and Loyalty concepts
- Basic understanding of marketing CRM digital marketing or marketing concepts
- Exposure to marketing campaign tools (Unica Adobe Eloqua Marketo Responsys Zeta etc.) and ability to learn new campaign platforms.
- Exposure to data warehousing data lake and data mart concepts
- Exposure to realtime API HTML or web technologies
sql,business analytics,documentation,business analysis,sdlc,client communication,problem-solving,data quality analysis,troubleshooting,software development life cycle (sdlc),data modeling,concepts,testing,agile methodologies,data dictionaries,time management,data models,requirements gathering,client relationship management,brd,problem solving,database,communication,data warehousing
Employment Type
Full Time
Key Skills
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