Manager Renewal Sales - SLED
Manager Renewal Sales - SLED
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Salary Not Disclosed
1 Vacancy
Job Description
The Manager Renewal Sales will manage the SLED (State & Local Government and Higher Education) Renewal Sales team partnering with Geographic Enterprise Sales leadership and developing/managing processes to support the customer renewal process. You will also manage multiple Sales Area renewal process to maximize revenue growth for ServiceNow.
Renewals are the life blood of a SaaS companys revenue stream and this leadership role will focus on the achievement of renewals targets while also not competing with the Enterprise Account Sales teams. The renewals sales organization is a support organization to the subscription Enterprise Account Representatives.
What you get to do in this role:
- Partner with the AMS Renewals leaders to refine our renewals strategy process and engagement with AMS Sales teams
- Ensure that Renewal procedures are understood and implemented across the teams
- Manage the SLED renewal process to maximize revenue growth for ServiceNow and to achieve our sales/revenue goals
- Partner with SLED Sales leadership to ensure understanding of our gotomarket sales/renewals programs
- Provide role clarity for team members and link departmental goals to the larger organization
- Create summaries of performance metrics that help the SLED sales organization focus on renewals execution customer success and account planning for the renewal
- Engage with the operations team to establish analysis of trends and performance to identify greater efficiencies and achieve operational excellence. Work with our Professional Services and Alliances/Channels team to increase growth and expansion through our partners
- Assist Sales or Renewals reps and leadership with renewals negotiations
- Lead plans to support renewals working with Sales Operations Marketing Customer Success and Finance
- Partner with broader Renewals organization to create global programs that ensure continued success of the renewals program and the team at large
Qualifications :
In order to qualify for and be successful in this role you have:
- 7 years of sales experience in Renewals Sales OR Sales Operations within software or solutions sales organization with experience selling to SLED (State & Local Government and Higher Education) customers is required
- 2 years leading a sales team
- Experience optimizing results based on financial knowledge and an operational mindset
- Experienceestablishing trusted relationships with current and prospective clients and other teams
- Experience driving customer success in a win as a team environment
Not sure if you meet every qualification We still encourage you to apply! We value inclusivity welcoming candidates from diverse backgrounds including nontraditional paths. Unique experiences enrich our team and the willingness to dream big makes you an exceptional candidate!
For positions in this location we offer a base pay of $115150 $190050 plus equity (when applicable) variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline and individual total compensation will vary based on factors such as qualifications skill level competencies and work location. We also offer health plans including flexible spending accounts a 401(k) Plan with company match ESPP matching donations a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
