Client Ambassador
Client Ambassador
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INR INR 420000 - 780000
1 Vacancy
Job Description
- Communicate daily with sales operations and production/logistics departments on behalf of your team to efficiently and accurately process allocate and ship all customer orders based on specific vendor requirements
- Provide assistance with all aspects of order lifecycle to resolve issues including order entry allocation and shipping tracking and potential errors in delivery and billing
- Supervise a team of data entry personnel to ensure production and sales order entry efficiency and accuracy as well as customer service related followup duties
- Run and analyze a series of daily and weekly reports and proactively address areas of concern
- Conduct monthend closing procedures
- 35 years of recent customer service management.
- Understanding of wholesale Import and Warehouse/Distribution
- Strong knowledge of MS Excel for accurate reporting data manipulation and inventory level analysis; advanced knowledge is required
- Must be analytical detailed and organized with excellent follow up skills
- Excellent verbal and written communication skills.
- Communication skills to keep the upper management updated on the health of their account(s).
- Ability to operate and succeed in a fast paced rapidly changing environment
- Ability to maintain poise and a positive attitude in a challenging environment
- Selfmotivated individual able to prioritize and multitask effectively when working independently or in a team
- Adept at comprehending and working with large quantities of data from a variety of sources
- Ability to rapidly learn and adapt to system and data changes
analytical skills,team leadership,inventory level analysis,customer service management,ms excel,communication skills,freight shipping,client relationship management,supply chain management,communication,order allocation,data entry
Employment Type
Full Time
