Customer Support Executive
Customer Support Executive
Posted on :
20-12-2024
Employer Active
1 Vacancy
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Job Description
Job Role Customer Service Executive
Process: Voice (Credit One Bank)
Location: Thane
Salary: Up to 32k
Workdays: 5 Days
Shift timings: 7 PM to 4 AM
Qualification:
SSC / HSC / Graduates
Minimum 6 Months of Experience in International BPO is Mandatory
Excellent Communications Skills Required
Travel Boundaries: Kurla to Kalyan / Kurla to Nerul / Only Mira Road
Travel Allowances: Rs. 1500 per month
Age criteria: Max 37 Years
Week offs: Fixed weekends off
Job role:
Customer service executives for inbound customer service operations
Responsible for resolving customer queries and concerns through Calls
- International Voice Process
- Customer Support (Voice)
- Call Center Services
- Inbound/Outbound Calls
- Customer Service Representative (CSR)
- Telecommunication Skills
- Voicebased Support
Jobspecific Keywords:
- International Customer Interaction
- BPO (Business Process Outsourcing)
- Client Communication
- Escalation Handling
- Query Resolution
- Complaint Management
- Technical Support (Voice)
Skillsrelated Keywords:
- Excellent Communication Skills
- Neutral Accent
- Active Listening
- Problemsolving
- Multitasking
- Crosscultural Communication
- Time Zone Flexibility
- Empathy and Patience
customer support,customer service,international voice process,active listening,problem-solving,time zone flexibility,communications,bpo,neutral accent,cross-cultural communication,multitasking,excellent communication skills,empathy and patience,escalation resolution
Employment Type
Full Time
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