Tellecallers for salesImmediate JoiningMumbai based
Tellecallers for salesImmediate JoiningMumbai based
Posted on :
20-12-2024
Employer Active
1 Vacancy
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Job Description
Overview
The role of a Telecaller for sales is critical in driving business growth by engaging potential customers through telephone communication. As a frontline representative the Telecaller will be responsible for making outbound calls to prospective customers presenting products and services and converting leads into sales. This position plays a significant role in ensuring customer satisfaction and building lasting relationships with clients ultimately contributing to the organizations bottom line. The ideal candidate will possess exceptional communication skills and a strong sales aptitude to effectively convey product value to customers. They will also need to demonstrate enthusiasm and motivation to meet and exceed sales targets while maintaining a high level of professionalism and integrity. With immediate joining required the successful candidate will join a dynamic team based in Mumbai that is committed to delivering quality service and profitable solutions.
Key Responsibilities
- Make outbound calls to potential leads and follow up on marketing campaigns.
- Introduce and promote company products and services to potential clients.
- Identify customer needs and tailor solutions to meet those requirements.
- Maintain detailed records of calls and customer interactions in the CRM system.
- Achieve daily weekly and monthly sales targets as set by management.
- Respond to inquiries from potential customers in a timely and professional manner.
- Provide information on pricing availability and product features.
- Conduct market research to identify new leads and business opportunities.
- Build and maintain strong relationships with existing and potential customers.
- Handle objections and customer complaints effectively.
- Collaborate with the sales team to align strategies and achieve overall goals.
- Participate in training sessions to improve product knowledge and sales techniques.
- Assist in the development of sales scripts and promotional materials.
- Report weekly sales performance and suggest improvements for future campaigns.
- Keep up to date with industry trends and competitor activities.
Required Qualifications
- High school diploma or equivalent; bachelor s degree preferred.
- Proven experience in telemarketing or sales roles.
- Strong verbal communication skills in English; additional languages are a plus.
- Ability to work independently and as part of a team.
- Proficiency in Microsoft Office Suite and CRM software.
- Excellent listening skills and a passion for customer satisfaction.
- Ability to handle rejection and build resilience in a competitive environment.
- Strong negotiation and closing skills.
- Familiarity with telecommunications and internet services preferred.
- Strong organizational and time management skills.
- Selfmotivated and targetdriven.
- Experience with lead generation techniques.
- Listening to customer needs and identifying solutions.
- Willingness to work flexible hours if required.
- Background checks may be required for all candidates.
- Immediate availability to join the team.
time management,teamwork,adaptability,negotiation skills,skills,communication,crm software,customer satisfaction,problem-solving skills,organizational skills,sales aptitude,communication skills,lead generation,microsoft office suite
Employment Type
Full Time
Key Skills
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