The Studio Manager plays a pivotal role in the success of Advanced Hair Studio overseeing all aspects of studio operations from revenue assurance to client service and overall establishment functions. Key responsibilities include revenue generation team management branding marketing business development initiatives at the geographic level and ensuring operational excellence.
Roles and Responsibilities:
- Oversee all aspects of studio operations ensuring optimal performance and continuous improvement in client service team deliverables sales/marketing studio appearance upkeep and financial control.
- Demonstrate and foster a commitment to providing the best possible client experience by maintaining high company standards.
- Resolve clientrelated issues in accordance with company operating guidelines.
- Maximize revenues and achieve monthly targets through effective management and strategic initiatives.
- Collaborate closely with the Business Development team to drive sales activities and meet revenue objectives.
- Recruit train and develop team members in technical administrative and managerial skills.
- Motivate mentor and provide direction to the team fostering a positive and productive work environment.
- Conduct regular training sessions and ensure team members are wellinformed about policies and procedures.
- Hold regular meetings to communicate company updates policy reviews and goals to the team.
- Manage studio operations as required ensuring efficient daytoday functioning.
- Responsible for the Profit and Loss (P&L) performance of the studio.
- Achieve customer satisfaction through friendly and efficient service delivery.
- Conduct regular inspections across all sections to maintain quality standards.
- Develop and maintain a motivational work environment within the department.
- Ensure team members are knowledgeable about products and services offered.
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