We are seeking Product Support Specialists with strong expertise in C along with proficiency in Javascript (Angular). You will support a data annotation tool assisting users in resolving technical issues understanding the product and debugging code. Strong communication skills are essential as youll interact directly with users often troubleshooting their code in realtime.
Key Responsibilities
Provide technical support for a data annotation tool
Understand user issues diagnose problems and provide effective solutions .Read debug and triage usersubmitted code (C Javascript). Collaborate with the development team to escalate and resolve complex issues.Deliver clear and effective communication to users in English
Required Skills
Proficiency in C ..
Experience with Javascript (Angular framework)
Strong problemsolving and debugging skills.
Excellent communication skills to understand explain and solve technical problems .Ability to work in a shiftbased environment
Preferred
Prior experience in product support or technical support roles .Knowledge of data annotation tools
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