Welfare Administration Manager Fixed Term Residential Summer Contract

Join ALPADIAs team to make summer 2025 an unbelievable experience! We are looking for highly motivated people who have the ability to engage and inspire young students and who are looking for an enriching and educational experience themselves. 

Your role:

• Prioritize the safety of students above all else implementing our Safeguarding and Health and Safety policies working closely with the Camp Manager
• Act as Designated Safeguarding Staff for the centre caring for sick students and arranging appropriate medical responses
• Manage and assist with the student presencecheck registers of attendance
• Liaise with internal (Customer Services team and Sales) and external stakeholders concerning matters of student welfare; responding to and resolving any questions comments or concerns
•  Manage the communication of transfer plans with students and Group Leaders in order to ensure they have a stressfree departure
•  Help manage students effectively and respectfully following all Alpadia policies and rules to ensure they enjoy and contribute fully to all aspects of Alpadias programme in a spirit of respect towards other students and staff
• Ensure any safeguarding concerns that come to your attention are dealt with sensitively and escalated appropriately
• Lead and assist with the training and induction of staff members
• Create edit and distribute the Welfare Officer rota
• Line manage the Welfare Team (Welfare Officers & Night Supervisors) being their main point of initial contact
• Read the overnight Night Supervisor and distribute any useful information to other members of staff
• Ensure the administration in terms of check in and pocket money etc is well organized and delivered to ensure the smooth running of the camp and follows all Alpadia procedures and policies working along with the Camp Manager
• Manage the allocation of students in accommodation responding to requests and complaints from internal and external stakeholders
• Manage the collection and distribution of student pocket money
• Additional administrative tasks and activities as given by the Camp Manager such as marketing uploads catering calculations communicating dietary requirements completing daily reports etc
• Manage students behavior at all times with a judicious awareness of the need to sanction or encourage as appropriate
• Ensure rules in the residence are followed at all times and the accommodation is kept tidy
• Ensure the students go to bed and wake up at the appropriate times directing and managing the wider team as appropriate
• Assist in the checkin/checkout procedure
• Cover for the Camp Manager on their day off
• Take a leading role in daily meetings and contribute towards the ongoing improvement of camp processes discussed during these meetings
• Contribute to the successful running of the Activity Programme supporting the Activity Manager and Activity Leaders whenever required

Qualifications :

Your profile:

Essential:

• A high degree of IT competency Outlook & MS Office (specifically Excel)  
• Excellent communication skills 
• Excellent team working skills 
• Ability to work under pressure 
• The ability to lead manage and motivate a team
• Being flexible and adaptable to change 
• High level of integrity 
• Communicate effectively both verbally and in writing to students and admissions team
• Relate well to children and gain their trust and respect
• Capable or willing to train in the use of platforms for recording student information and safeguarding concerns 
• Understanding of the need to support students wellbeing  
• Understanding of the need to support and work with the admissions team
• Experience in the same or similar role
• Proven leadership skills

Desirable:

• Experience working in a summer school or similar environment 
• Relevant professional qualification or other accreditation 
• Understanding of principals of child development and learning processes 
• Ability to selfevaluate learning needs and actively seek learning/development opportunities 
• Additional language proficiency
• Safeguarding and Welfare experience with under 18s 
• Understanding of safeguarding practices and legislation 

Remote Work :

No

Employment Type :

Contract