Field Service Engineer mfd - Stevenage base
Field Service Engineer mfd - Stevenage base
Posted on :
20-12-2024
Employer Active
1 Vacancy
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Job Description
If you are passionate about working for an innovative company that provides cuttingedge scientific solutions join us! Our client base is diverse we work with hospitals universities research institutes and pharmaceutical companies.
- Your role will be to provide excellent service and support to our instruments and customers. This includes preventive maintenance safety repairs installing upgrading and qualifying instruments such as IQ/OQ.
- You will be working primarily with a key account based in Stevenage. To a lesser extend you will also be expected to service other customers in UK.
- You will also resolve issues through hardware and software troubleshooting. With a focus on customer satisfaction you will communicate with customers via email and telephone to ensure resolution and followup.
- You will be responsible for maintaining accurate records of the performance data of the equipment service records and the stock of spare parts.
- You will work with colleagues in the wider UK sales team to ensure customer needs are met.
Qualifications :
- To qualify for this role you have an HND in Engineering or in a comparable field as well as at least 2 years of experience in equipment support for biotech instrumentation field service repair fluid control systems and systemlevel electrical/mechanical troubleshooting.
- Clean room experience is preferred.
- The ideal candidate should be selfmotivated and able to travel up to 40% of their working time including occasional international travel.
Further informations
For this role we offer an attractive salary OTE bonus scheme and employee benefits and company car. Manual UK driving license required.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
Key Skills
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