drjobs ServiceNow ITBM Senior Business Process Consultant

ServiceNow ITBM Senior Business Process Consultant

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1 Vacancy
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Jobs by Experience drjobs

5years

Job Location drjobs

Colombia - Colombia

Hourly Salary drjobs

USD USD 10 - 25

Vacancy

1 Vacancy

Job Description

At Softgic we work with the sharpest minds those who build those who love what they do and those who bring 100% attitude because thats our #Coolture. Join us in our mission to make life easier with technology and become part of our team as a ServiceNow Senior Business Process Consultant (ITBM).

Compensation:
USD 10 25/hour.

Location:
Remote (for Argentina Bolivia Brasil Chile Colombia M xico Uruguay and Venezuela residents).

Mission of Softgic:
In Softgic S.A.S. we work for the digital and cognitive transformation of our clients aware that quality is an essential factor for us we incorporate the following principles into our policy:
  • Deliver quality products and services.
  • Achieve the satisfaction of our internal and external clients.
  • Encourage in our team the importance of training to grow professionally and personally through development plans.
  • Comply with the applicable legal and regulatory requirements.
  • Promote continuous improvement of the quality management system.
What makes you a strong candidate:
  • You are expert in agile methodologies demand management IT Business Management and ServiceNow.
  • Spanish Native or fully fluent.
  • English Conversational.
Responsibilities and more:

Scope:
We are seeking a Senior Business Process Consultant (BPC) with expertise in IT Business Management (ITBM). The consultant will:
  • Prepare and lead remote workshops for PPM Idea Management Demand Management and Agile 2.0.
  • Document comprehensive user stories.
  • Provide parttime support during the Execute and Deliver phases.

Skills Required:
  • Proficiency in English (Spanish is a plus).
  • Certified Implementation Specialist (CIS) is mandatory.

Responsabilities:
  • Lead workshops to define requirements for Idea Management Demand Management and Agile 2.0.
  • Map analyze and optimize ITBMrelated workflows and processes.
  • Configure ITBM modules to align with organizational objectives.
  • Support project execution and delivery phases addressing challenges as needed.
  • Deliver training sessions and create detailed documentation for users and stakeholders.
  • Provide expert guidance to maximize the effectiveness of ITBM functionalities.


Benefits

  • Were certified as a Great Place to Work.
  • Opportunities for advancement and growth.
  • Paid time off.
  • Formal education and certifications support.
  • Benefits with partner companies.
  • Referral program.
  • Flexible working hours.

Agile methodologies Demand management IT Business Management ServiceNow

Employment Type

Full Time

Company Industry

About Company

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