Key Account Manager Equipment and Service Agreement Sales

Key Account Manager Equipment & Service Agreement
USFG and Major Commerical Accounts
 
As a Key Account Manager you will take full ownership of strategic customer relationships across U.S. Federal Government agencies and major commercial clients managing these partnerships endtoend. Your primary responsibility will be to drive revenue growth by strengthening existing customer relationships identifying and capitalizing on new business opportunities and promoting the full suite of Smiths Detections advanced threat detection technologies and services. You will collaborate closely with internal crossfunctional teams to develop and deliver tailored security solutions that meet the specific needs of your clients. Additionally you will ensure the seamless execution of contracts and maintain longterm partnerships positioning Smiths Detection as a trusted and valued security solutions provider.

Essential functions Job duties to include but are not limited to:

• Customer Relationship Management: Exceptional ability to establish nurture and maintain relationships at all levels.
• Sales Acumen: Strong understanding of the full sales cycle with proven success in negotiating and securing contracts.
• Strategic Planning: Ability to develop short and longterm account strategies that align with overall business objectives and generate growth 
• ResultsDriven: Consistently meets or exceeds revenue targets with a proactive and resourceful approach to achieving business objectives 
• Crossselling and Upselling: Identify opportunities to introduce additional products or services effectively crossselling and upselling to enhance account value. 
• Problem Resolution: Proactively address client issues ensuring prompt resolution and maintaining a positive client experience.
• Market and Industry Knowledge: Stay informed about industry trends market conditions and competitors to provide clients with valuable insights and maintain a competitive edge.
• Contract Management: Manage contract negotiations and renewals ensuring terms and conditions are favorable for both the client and the company.
• Performance Metrics: Establish and monitor key performance indicators (KPIs) to measure the success and health of key accounts regularly reporting on progress to internal stakeholders.
•  CRM processes to ensure a systematic approach to managing current and future customer relationships including sales marketing customer service and technical support.
• Ability to travel frequently and work at internal Smiths Detection offices customer and/or prospects offices or at trade shows.
• Other duties as required

Qualifications :

Education: Bachelors degree in Business Administration or a related field required. 

Experience:  

• Minimum of 7 years in strategic sales account management or business development.
• Minimum of 5 years of experience managing U.S. Federal Government and large commercial markets selling technology solutions.
•  Experience capturing and managing Indefinite Delivery/Indefinite Quantity (IDIQ) Blanket Purchase Agreement (BPA) and Global Commercial contracts.
• Strong understanding of U.S. Federal Government procurement processes regulations and compliance requirements.

 
Technical Knowledge and Skills:
 

• Selfmotivated and proactive approach to managing key accounts
• Establish and maintain a professional relationship with customers/prospects
• Excellent oral and written communication skills
• Ability to present information in front of a large group
• Excellent interpersonal and communication skills.
• Ability to read write and interpret general business correspondence professional journals or government regulations
• Ability to define problems collect data establish facts and draw valid conclusions
• Ability to write reports business correspondence and procedure manuals and standard operating procedures
• Ability to use SAP and MS Office software to include Word Excel Access and PowerPoint
• This position requires United States Citizenship

Scope and Complexity
A Key Account Managers role involves managing strategic relationships at all levels driving revenue growth collaborating across teams account planning and negotiations. They handle complex customer needs revenue targets internal coordination strategic planning and negotiations.

Background:

This position may require Sensitive Security Information (SSI) access and vetting via the TSA. If required applicant must successfully pass a federal background investigation.
This position may require a U.S. Personal Security Clearance.

SDI is a Federal Contractor and a drugfree workplace. By submitting an application I confirm that I understand that the Company has a right to require me to submit to a drug test prior to employment and at any time during my employment to the extent permitted by law.

Remote Work :

Yes

Employment Type :

Fulltime