Job Title: Team Member Fresher
Location: Indira Nagar
Job Type: Fulltime
Job Overview: We are seeking enthusiastic and passionate experienced candidates to join our team as Team Member. As a Barista you will be responsible for creating a welcoming environment for customers preparing and serving highquality coffee and beverages and ensuring excellent customer service. If you are passionate about coffee enjoy working in a fastpaced environment and want to be part of a dynamic team we would love to have you join us!
Key Responsibilities: -
Customer Service:
- Greet customers with a friendly and positive attitude ensuring a welcoming atmosphere.
- Take customer orders and provide recommendations based on their preferences.
- Deliver excellent customer service by addressing queries and ensuring customer satisfaction.
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Beverage Preparation:
- Prepare a variety of coffee drinks (espresso cappuccino latte etc.) and other beverages (teas smoothies etc.) following company recipes and standards.
- Ensure the presentation of beverages is consistent and meets quality standards.
- Operate coffee machines and other equipment safely and efficiently.
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Cash Handling:
- Process customer payments accurately handle cash and operate the cash register.
- Ensure proper handling of customer transactions and provide accurate change.
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Cleaning & Maintenance:
- Maintain a clean and organized work area including the coffee station and customer service areas.
- Ensure all equipment is properly cleaned and maintained according to health and safety standards.
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Inventory Management:
- Assist with inventory tracking ensuring that coffee supplies and other ingredients are stocked and available.
- Inform the supervisor about any inventory shortages and assist in stock replenishment.
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Team Collaboration:
- Work closely with other team members to ensure smooth and efficient operations.
- Contribute to a positive friendly and supportive team environment.
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Health & Safety:
- Follow company policies and health regulations regarding food safety and cleanliness.
- Ensure all safety procedures are adhered to when handling equipment ingredients and chemicals.
Skills and Qualifications: - Education: No prior experience required (freshers welcome). High school diploma or equivalent is preferred.
- Passion for Coffee: A strong interest in coffee and beverages is a must. Previous barista or food service experience is a plus but not necessary.
- Communication Skills: Good verbal communication skills and the ability to interact with customers in a friendly and approachable manner.
- Customer Service: A positive attitude and a willingness to go above and beyond to meet customer needs.
- Attention to Detail: Ability to follow instructions and prepare beverages accurately ensuring consistency in taste and presentation.
- Team Player: Ability to work collaboratively in a fastpaced team environment.
- Time Management: Ability to handle multiple tasks at once while maintaining quality service.
- Physical Stamina: Ability to stand for long periods lift heavy items and work in a busy fastpaced environment.
Preferred Qualifications: - Knowledge of coffee brewing techniques and an interest in learning more about coffee types and preparation.
- Experience in food service or customerfacing roles is a plus but not mandatory.
Compensation: - Competitive hourly wage with opportunities for tips and performancebased incentives.
- Employee discounts on products and services.
- Additional benefits as per company policy.