Associate CSM
Associate CSM
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Job Description
Good Communication Skills.
Responsible for daily tickets.
Responsible for daily reconciliation and clearing the variance.
Do Follow ups for any open Items with respective Internal team and stakeholder.
Follow communication procedures guidelines and policies.
Meet all the KPI targets.
Ability to interact courteously with both internal and stakeholders while providing a high quality of service.
Ability to coordinate with other internal departments to deliver seamless service to customers.
Maintaining the tracker for all activities
Training New Joiners and other team member.
Handling end to end process.
Employment Type
Full Time
