Customer Advisor
Posted on :
20-12-2024
Employer Active
1 Vacancy
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Job Description
Location: Tunis Tunisia
Work Hours: 40 hours per week 8 hours per day between 7:00 AM10:00 AM and 6:00 PM7:30 PM
Work Mode: Onsite
Your Responsibilities
- Provide exceptional customer service to Frenchspeaking clients ensuring their inquiries and concerns are resolved effectively.
- Communicate via phone email or chat to support customers with their product or service needs.
- Deliver accurate and clear information while maintaining a professional and customerfocused approach.
- Work collaboratively with internal teams to resolve customer issues promptly.
- Keep detailed records of customer interactions to ensure high service quality.
Qualifications
- Education: Minimum of a Bachelors degree in a relevant field.
- Experience: At least 1 years of professional experience in customer service or a similar role.
- Language Proficiency: Fluency in French and English (C1C2 level).
- Excellent interpersonal and problemsolving skills.
- Ability to work efficiently within the specified schedule and adapt to dynamic environments.
What We Offer
- Competitive salary and benefits package.
- Opportunities for growth and professional development.
- A collaborative and supportive work environment.
- Onsite amenities and resources to ensure a productive workday.
Employment Type
Full Time
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