Junior Customer Support French Speaking
Posted on :
20-12-2024
Employer Active
1 Vacancy
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Job Description
Location: Tunis Tunisia
Working Hours: 40 hours per week 8 hours per day shifts scheduled between 7:00 AM10:00 AM and 6:00 PM7:30 PM
Work Type: Onsite
Key Responsibilities
- Provide outstanding customer service to Frenchspeaking clients addressing their inquiries and resolving issues promptly.
- Communicate effectively through phone email or chat to support customer needs.
- Offer clear accurate information while maintaining a customerfocused and professional demeanor.
- Collaborate with internal teams to ensure swift resolution of customer concerns.
- Maintain detailed and accurate records of customer interactions for quality assurance.
Required Qualifications
- Education: Bachelors degree (minimum) in a relevant field.
- Experience: At least 1 years of professional experience in customer service or a related role.
- Languages: Proficiency in French and English (C1C2 level).
- Strong communication and problemsolving skills.
- Flexibility and reliability to work within the assigned schedule in a fastpaced environment.
What We Offer
- A competitive salary and comprehensive benefits package.
- Opportunities for career growth and development.
- A supportive and dynamic work environment.
- Onsite facilities to enhance your daily experience.
Employment Type
Full Time
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