Call Center Officer
Call Center Officer
Posted on :
19-12-2024
Employer Active
1 Vacancy
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Job Description
Our esteemed client an established MNC is searching for a Call Center Officer:
Job Responsibilities
- Monitor the service quality to ensure customer / experience / service quality meet the standard.
- Follow up on customers enquiries requests and feedback with customers and internal stakeholder.
- Review and enhance processes and procedures to ensure efficiency of the operation.
- Deliver a professional prompt and high quality service experience to customers and internal stakeholder over emails and walkin.
- Make outgoing calls to customers.
- Resolve complicated / escalated issues.
- Handling time for Customer care Centre
- Ability to work under pressure and manage customers expectations.
Job Requirements:
- Min 1 year of relevant working experience.
- Teamwork independent excellent verbal and written communication skills problem solving skills good interpersonal skills.
Additional Information:
- Salary: Up to SGD 2500 Bonus
- Working Location: East
For interested parties kindly click on APPLY NOW or send in your resume in MS Word format to
*We regret that only shortlisted candidates will be notified*
TSTAR Recruit Pte Ltd EA Licence No:22C1039 Co.Reg.No.Z EA Registration No.: R(SIA KAI SING)
Employment Type
Full Time
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