Our esteemed client an established MNC is searching for a Infrastructure Engineer (Backend VMware):
Job Responsibilities
- Provide firstlevel onsite support for enduser operations.
- Understand complex technical issues and resolve them in a fastpaced business environment.
- Maintain manage administer and operate VMware vSphere and VMware Horizon VDI environments and applications.
- Perform daily administration tasks for VMware vSphere and VMware Horizon VDI including maintenance upgrades patches hot fixes and security configurations.
- Monitor alert and finetune VMware vSphere and VMware Horizon VDI environments.
- Assess risks related to virtual machines VMware vSphere and VMware Horizon VDI applications and perform contingency planning.
- Troubleshoot VMware vSphere and VMware Horizon VDI workloads and assist with researching evaluating and recommending related hardware software and services.
- Stay current on virtual machine VMware vSphere and VMware Horizon VDI technologies.
- Provide oncall 24x7 support and participate in a rotating standby schedule. Implement corrective procedures to minimize unplanned system outages.
- Create and maintain technical documentation to support efficient planning and execution.
- Coordinate with external parties and clients for problem resolutions.
- Perform additional tasks and support special projects as needed.
- Lead the postdelivery team as necessary to manage postdelivery projects related to:
- Inventory Asset List
- Maintenance reports (e.g. installation incident preventive maintenance ISO Managed Services)
- Preventive maintenance schedules and ad hoc tasks
Job Requirements:
- Diploma or Degree in Computer Science Computer Engineering Information Technology or a related field.
- Minimum of 2 years of experience supporting enterprise desktop environments with strong technical expertise in VMware vSphere and VMware Horizon VDI.
- Technically inclined with strong handson skills.
- Advantageous skills include experience with supporting virtualized environments on desktop OS client applications and mobile devices. Operating System skills in: Windows Clients/Servers Linux (Red Hat CentOS Ubuntu etc.)
- Experience with Backup and Recovery Applications
- Knowledge of Workspace ONE Zimperium OnTalk and other client applications for administration support and operations
- Proficient in the ITIL Framework.
- Exceptional customer focus and professional acumen.
- Strong vendor management skills.
- Skilled in quality escalation management exception handling cost management contract renewals and ensuring all SLAs are met.
Additional Information:
- Salary: Up to SGD 5200 AWS VB (2 3 Months)
- Working Location: East
For interested parties kindly click on APPLY NOW or send in your resume in MS Word format to
*We regret that only shortlisted candidates will be notified*
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