Night Guest Service AgentNight Porter
Night Guest Service AgentNight Porter
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
- $26.86 per hour (plus a Night Duty Allowance)
- Minimum 30 hours per week guaranteed
About us
Situated on a unique vantage point with breath taking views over Lake Wakatipu and the Remarkables Mountain range Mercure Queenstown Resort offers 148 guests rooms two restaurants a lounge bar and conference facilities. We are growing our diverse team and are looking for a Guest Service Agent/Porter to join our front office team.
About the role
As a Night Guest Service Agent/Porter youll be at the heart of delivering outstanding guest experiences. Your role will involve providing topnotch service ensuring every guest enjoys a seamless and memorable stay. Key responsibilities include:
- Support the smooth operations of the front office department including reception duties providing exceptional lobby services and ensuring security functions are maintained.
- Assist guests with their luggage manage lost property and oversee storage.
- Maintain cleanliness and organisation of public areas to deliver an outstanding guest experience.
Qualifications :
About you
We are looking for someone who brings energy professionalism and a commitment to exceptional service. To succeed in this role youll need to have:
- A teamoriented mindset with the ability to build strong working relationships in a fastpaced environment.
- A resultsdriven approach and the ability to deliver consistently highquality customer service.
- Outstanding communication interpersonal and engagement skills.
- Strong attention to detail and the ability to maintain cleanliness and organisation in public areas.
- Capable of handling luggage and performing manual tasks.
- Previous experience with Opera/Opera Cloud/RTBS (desirable but not essential).
- Flexibility to work between the hours of 10pm and 6:30am on a 7 day rotating roster including weekends and public holidays.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
