AtPanaz we are renowned for our expertise in supplying premium textiles to the hospitality healthcare and workspace sectors.
We seek an experienced coordinator to join our customer excellence team. In this role you will liaise between our customers and installation teams toarrange the manufacture and installation of curtains cushions and other soft furnishings.
This role demands a keen eye for detail exceptional organisational skills and a dedication to customer serviceexcellence.
Key Responsibilities
- Incoming &outgoing communications email and phone.
- Gathering specification information.
- Order placement and schedule management.
- Arranging stock transfers.
- Arranging site installations.
- Ensuring the project tracker is updated.
- Invoicing and query resolution.
Skills and Qualities
- Attention to detail youll need to ensure you have all the relevant information from your customer or sales buddy to manage the order process effectively. As such you should have a reasonable working knowledge of maths (for taking measurements).
- Strong organisational skills youll be managing several orders simultaneously and working at a fast pace.
- Customer service skills: You must be an excellent communicator in writing or by phone. You must be confident speaking to highend customers/ business owners and subcontractors.
- Collaboration you will liaise with customers production teams and senior staff members.
- Initiative Every project is different meaning sometimes youll need to find ways to problem solve.
- Quality driven.
Why Join Panaz
- Competitive salary.
- Opportunities for professional growth and career development.
- Engaging and inclusive work culture with regular teambuilding activities.
- 25 days holiday bank holidaysand a supportive company ethos.
- Pension scheme and other financial wellbeing support.
At Panaz we value the unique perspectives that each individual brings. We welcome applications from candidates who are eager to contribute to our innovative and customerfocused environment. If you are interested in this exciting opportunity please apply through our careers page.