Data Operations Executive

Who We Are

CPM International is a global leader in customer service sales and technical support solutions. With a presence in over 30 countries we provide multilingual support tailored to diverse markets. We celebrate diversity and foster an inclusive workplace where you can be your authentic self.

Our Client

A global health and wellness giant our clients trusted brands have been a household staple for generations. Committed to a healthier world theyre now seeking a Reporting Analyst to drive datadriven insights.

As a Reporting Analyst youll be at the heart of our data strategy. Youll design develop and maintain insightful reports and dashboards to uncover trends optimize operations and inform strategic decisions.

Tasks

Whats your Mission

• Reporting Maestro: Own and coordinate all campaign reporting. Ensure processes are updated and easily accessible.
• Process Guru: Implement and follow agreedupon processes for new and existing accounts.
• Data Whiz: Deliver timely accurate and detailed reports to clients and internal teams.
• Business Analyst: Create monthly or quarterly business reviews to identify trends and opportunities.
• Problem Solver: Propose innovative solutions to optimize operations and meet client and company goals.
• Communication Champion: Keep stakeholders informed about campaign progress and potential impacts.
• Client Liaison: Build strong relationships with clients and address their needs.
• Policy Adherent: Strictly follow all company policies and procedures.
• Team Player: Collaborate with the team and take on additional tasks as needed.
• Insightful Analyst: Provide valuable insights to drive business decisions and improve customer experience.

Requirements

Core Skills:

• Language Skills: Fluency English (written and spoken).
• Analytical Mind: Strong analytical and problemsolving skills.
• Organizational Skills: Ability to manage multiple tasks and prioritize effectively.
• Communication Skills: Excellent written and verbal communication skills.
• Technical Proficiency: Advanced Excel skills and knowledge of data management tools.
• DataDriven: Experience in data analysis and interpretation.
• Proactive Approach: Selfmotivated and able to work independently.
• Data Mining: Proficiency in data analysis tools (e.g. SQL Python R) and visualization tools (e.g. Tableau Power BI)

Good to have:

• Statistical Analysis: Understanding of statistical concepts and techniques.
• Data Visualization: Proficiency in creating clear and informative visualizations.

Benefits

Your Benefits Package

• Start Date: ASAP
• Contract: Temporary (3month contract with 1month probation period)
• Position: Operations Executive
• Hours: 39 hours/week
• Work Schedule: Monday to Friday from 7:00am to 4:00pm
• Salary: Competitive Salary
• Bonus: Performance based monthly incentives
• Holidays: 24 calendar holidays per year / 2 accrued days per month
• Bank Holidays: Paid Bank Holidays 1 Extra Day in Lieu
• Work Model: Hybrid 4 days per month at the office
• Training: 2 weeks of officebased training to thoroughly prepare you for your new role
• Office Location: Barcelona (La Sagrera)

Additional Perks:

• Career Growth: Ongoing training and development.
• Wellbeing Support: Confidential counselling and resources.
• Perks & Discounts: Exclusive offers and rewards.
• Health Benefits: Discounted health insurance.
• Skill Development: LinkedIn learning and certifications.
• Referral Program: Bring a friend and get a referral bonus.

Ready to embark on this exciting journey

Apply now and lets chat about your future at CPM International.