Operations Lead
Operations Lead
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Job Description
About
Our partner is a company with more than 30 years of experience in developing custom software applications they have become trusted IT partners in a variety of industries such as telecommunications finance shipping and logistics. Innovative project delivery models and a full stack of different technologies allow us to deliver ROI driven software solutions for large SMEs and startups. The company provides its clients with a full software development cycle service from audit business needs analysis solution architecture to programming and maintenance. Quality speed and functionality this is how they help its customers to grow their business.
Their team has several international certificates such as CEH (Certified Ethical Hacker) CBAP (Certified Business Analysis Professional) ISTQB (International Software Testing Qualifications Board) Microsoft Gold Certified Partner. ISO 9001 certification underpins the quality of our services and ISO 27001 ensures information security.
Role
Our client is seeking an experienced Operations Lead for a key product line within the EDP program. This role focuses on leading operations to ensure stability reliability and effective management of core services including identity and access management secret management and related offerings for a private cloud platform.
Responsibilities
Lead and build the operations team.
Establish and manage incident problem and change management processes.
Collaborate with architects product management and delivery teams to manage dependencies and minimize operational impact.
Ensure product readiness for operationalization in collaboration with the Product Delivery Lead.
Work with the QA team to enforce quality assurance measures.
Identify opportunities for process improvement and team skill development.
Integrate observability into operations and measure service performance against SLIs/SLOs.
Proactively identify and mitigate risks impacting service quality.
Requirements
Seniorlevel experience in product operations within a cloudnative environment.
Advanced level in English German Preferable.
Proven leadership in managing and scaling operations teams.
Strong documentation communication and problemsolving skills.
Experience with agile and DevOps methodologies.
Employment Type
Full Time
