Domestic Operations Manager
Domestic Operations Manager
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Job Description
Position: Domestic Operations Manager
Qualification: Bachelor Degree in tourism travel/hospitality
Office Location: Mumbai Andheri
Must Have: Experience of travelling with groups of adults/students on journeys within India. Must have travelled with over 50 groups in India. Group size must be over 30 pax per group. Must have experience of booking buses restaurants hotels sightseeing etc. and preparing a price/cost sheet.
EdTerra Edventures Private Limited is Indias largest student education travel company. In the last five years we have added to the realm of travel a strong Educational Technology capability. We have a track
record of over 12 years of delivering medialed learning and delivering 21st Century Skills to the K12 school students in India. With our newfound technological thrust we are currently gearing up for rapid
growth.
Domestic Operations Manager Job Description
We are looking for a detailoriented individual to join our team as a Domestic Tour Manager. The responsibilities of the Domestic Tour Manager includes optimizing our Indialed travel operations
(including domestic journeys and adventure camps) while traveling with the group. He has to take care of all the travel arrangements recruiting and training tour/journey mentors or travel guides providing
guidance on travel arrangements doing field audits of accommodation and transport suggesting and creating new itineraries and preparing budget reports and keeping track of invoicing and costsheets for
travel. To be a successful tour manager you should have a strong working knowledge of travel management processes and excellent attention to detail. Ultimately a topnotch tour manager is skilled at maintaining positive relationships with airlines and hotels and at providing a smooth travel experience.
Tour Manager Responsibilities:
Must have traveled with groups as a Tour Manager
Facilitating group activities.
Maintaining positive relationships with vendors of direct travel services such as hotels and airlines buses trains.
Negotiating preferred rates with vendors of direct travel.
Planning travel accommodations booking flights hotels bus rentals and coordinating activities.
Managing and processing all travelrelated documentation including payments itineraries visas medical and legal forms.
Assisting with any travelrelated issues that may arise.
Researching travel deals and evaluating prices and services.
Arranging travel accommodations for Schools.
Creating optimizing and monitoring domestic travel policies.
Preparing travel budget reports.
Analyzing and preparing reports on travel spend.
Auditing travel services and doing a recon of hotels and campsites.
Creating new travel itineraries
Supporting EdTerras core competencies and product differentiators.
Hiring and training the tour directors/journey mentors or freelance tour guides to lead our journey programs on field.
Assist the Sales team in sales presentations and meetings with the school decision makers.
Qualifications:
A bachelors degree in tourism travel or hospitality is required for corporate travel managers.
A minimum of 3 years experience in the travel industry.
A minimum of 1 year supervisory experience may be preferred.
Certification in travel or hospitality may be advantageous.
Knowledge of travel management processes.
The ability to build and maintain positive relationships with vendors of direct travel (existing relationships may be advantageous).
Excellent attention to detail and organizational skills.
Good communication customer service and interpersonal skills.
A basic understanding of Geography.
Strong computer skills.
Employment Type
Full Time
