Head of Business Development BD Operations
Head of Business Development BD Operations
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Salary Not Disclosed
1 Vacancy
Job Description
Carity is a Swiss digital health Startup founded in 2021 and on a mission to helping cardiac patients during and after cardiac rehabilitation increasing their selfconfidence and motivation enabling a better adherence to the rehabilitation program a stronger and safer psychocardiological recovery and eventually a reduction of the risk of a new cardiac event. With its unique blended intervention solution and digital health platform Carity also helps providers to optimize their process flow support caregiver bottlenecks and eventually improve and personalize quality of care.
Carity has its first product released as medical device in Switzerland. As the Head of Operations/ BD you will be part of the leadership team and you will take the lead with the Carity team to define implement and optimize all required operations including product operations procurement and delivery operations and all payment and CRM operations. You have the ambition to enable Caritys take off on the Swiss market to ensure smooth operations happy stakeholders and to give the ability to Carity to scale properly as needed. You are comfortable to engage and interact with product developers patients cardiologists rehabilitation teams health providers and health insurers.
Tasks
- Build relationships with existing and new rehabilitation centres in Switzerland to ensure patient access to Carity.
- Support HCP training programs to enhance their ability to use and recommend Carity.
- Develop and oversee patient engagement strategies to drive adoption and usage of Carity.
- Monitor patient conversion rates and work with the team to optimize related processes.
- Implement patient feedback mechanisms to continuously improve user experience and satisfaction.
- Enable patientrecruitment outside of rehabprogram
- Refine the productmarket fit leveraging voice of customer(s) and adjust together with the team product and processes
- Drive reimbursement strategies by engaging with insurance providers to secure further complementary insurance coverage and the BAG for long term insurance coverage
- Manage integration operations with partners e.g. smartwatch resellers health coaches insurers.
- Ensure seamless data and operational flow with our partners maximize value of these partnerships.
- Oversee contractual agreements with partners and ensure compliance with all terms.
- Continuously monitor and improve operational processes to enhance efficiency and scalability.
- Implement performance metrics to measure and improve effectiveness of operations and business.
- Ensure with the team that all operations comply with relevant regulatory and quality standards.
Requirements
You are driven to succeed with a constructive openminded and proactive attitude.
Thriving in a startup environment you can cope with challenges deal with changing situations and work independently to achieve your objectives all while staying focused on your mission to support patient care.
Your qualifications and skill include:
- Bachelors degree in business administration operations management healthcare management or a related field; an MBA or equivalent is a plus.
- Proven experience with gotomarket of innovative products driving revenues growth and scaling operations preferably within the healthcare or digital (health) industry.
- Prior experience as a strategy consultant is a plus
- Proven leadership skills along with entrepreneurial experience preferably in Startup environment.
- Good understanding of regulatory requirements for medical devices and healthcare products.
- Track record of successful partnership management and integration.
- Fluent in German and in businesslevel English knowledge of other Swiss official languages is a plus.
Benefits
- A highimpact role with meaningful responsibility directly contributing to improve patients care.
- A dynamic startup environment with freedom to shape and lead our core operations.
- Competitive compensation including an attractive stockoption plan providing a stake in the companys success.
- Many learning opportunities with an experienced international and motivated team of five people.
Do you believe your experience and personality can make a positive impact at Carity Are you eager to work with a highly motivated team bring your expertise to the table and thrive in a role offering broad scope and freedom for your initiatives
If you are passionate about making a significant impact in the digital health sector and meet the qualifications wed love to hear from you. Please submit your resume and a cover letter outlining your qualifications and vision for the Head Business Operations (BD) & Operations role at Carity.
Employment Type
Full Time
