Customer Service Representative
Customer Service Representative
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1-3years
$ $ 17 - 19
1 Vacancy
Job Description
This is a fulltime remote position with our RCM (Revenue Cycle Management) team working Monday through Friday 8:30 AM to 5:00 PM.
Responsibilities:
- Respond to inbound calls from patients with account questions or payments.
- Initiate outbound collection calls to patients with pastdue balances.
- Accurately input patient information into our customer information system.
- Resolve accountrelated issues maintaining a high level of customer satisfaction.
- Build knowledge of customer needs and trends to improve satisfaction and loyalty.
- Education: High School Diploma or GED; some college is a plus.
- Experience: At least 1 year in a call center medical office/clinic or similar setting with outbound/inbound calling experience.
- Strong verbal and written communication skills.
- Ability to handle highpressure situations calmly and professionally.
- Radiology/healthcare background preferred but not required.
Our Staff Receive:
- Competitive hourly pay.
- Comprehensive benefits for fulltime employees including medical dental vision short and longterm disability companypaid life insurance 401(k) and more!
- Flexible schedules to support worklife balance.
- Paid Time Off (PTO) and holiday pay.
- Rewards recognition and referral bonuses.
Thank you for considering a career with Precision Imaging Centers!
Requirements
- Education: High School Diploma or GED; some college is a plus.
- Experience: At least 1 year in a call center medical office/clinic or similar setting with outbound/inbound calling experience.
- Strong verbal and written communication skills.
- Ability to handle highpressure situations calmly and professionally.
- Radiology/healthcare background preferred but not required.
Benefits
- Competitive hourly pay.
- Comprehensive benefits for fulltime employees including medical dental vision short and longterm disability companypaid life insurance 401(k) and more!
- Flexible schedules to support worklife balance.
- Paid Time Off (PTO) and holiday pay.
- Rewards recognition and referral bonuses.
Education: High School Diploma or GED; some college is a plus. Experience: At least 1 year in a call center, medical office/clinic, or similar setting with outbound/inbound calling experience. Strong verbal and written communication skills. Ability to handle high-pressure situations calmly and professionally. Radiology/healthcare background preferred but not required.
Education
Education: High School Diploma or GED; some college is a plus. Experience: At least 1 year in a call center, medical office/clinic, or similar setting with outbound/inbound calling experience. Strong verbal and written communication skills. Ability to handle high-pressure situations calmly and professionally. Radiology/healthcare background preferred but not required.
Employment Type
Full Time
Company Industry
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
