Air Travel Consultant - German - Czech Republic
Air Travel Consultant - German - Czech Republic
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1 Vacancy
Job Description
Position: Air Travel Consultant
Work model: remote anywhere in Czech Republic
Employment type: Fulltime or Parttime after 6 months
DUTIES AND RESPONSIBILITIES:
- Be a primary contact for customers of the airlines via incoming phone calls in German and English
- Assist the customers with their reservations cancellations online checkin guidance in terms and policies and more
- Register details of your conversations in a dedicated system
- Provide timely and friendly resolution to customers enquiries while maintaining a high level of speed and quality to meet standard KPIs
REQUIREMENTS:
- Fluent German (B2) and fluent English (B2) language both verbal and written
- Willingness to relocate to Czech Republic or already residing there
- Good computer skills
- Optimistic friendly positive stressresilient personality serviceoriented profile
- Ability to work in shifts also night shifts in a fastpaced environment
- Must be available to work onsite during initial training period
OFFER:
- Working schedule: rotating shifts ability to work remotely
- Relocation support with flight and accommodation available
- Fully paid training
- Meal allowance
- Multisport card
- Language course contribution
- 22 working days of vacation after the 3 months of probation period and 25 days after 3rd year
- Public health and social insurance
- A dynamic and diverse job in a pleasant and modern environment
Employment Type
Full Time
