Reservations Agent with Czech and English language
Reservations Agent with Czech and English language
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Handles all enquiries or cancellations regarding the rooms in accordance to MAMA pricing standards
Handles reservations for all individuals according to the MAMA quality standards
Providing the best service to clients by respecting their requests and making sure that they are in accordance with hotels rate strategy
Manages the opening/closing of all the distribution channels according to the sales strategy decided by Revenue Manager
Answers questions and provides information about Mama
Prepares bills and collects payments solving billing discrepancies
Maintains hotel records properly making sure each client profile in the system is done
Qualifications :
Related reservation or Front Office experience
Team player
Must have well developed problem solving skills no grumble :P
Must possess excellent oral and written communication skills both of Czech and English languages
Ability to anticipate needs and wants of guests while balancing business needs of the Company
Proficient in Microsoft Office and any of Reservations program but if you know the Opera we just clap
Dal informace :
Do you see a match just send us your CV and a short cover letter
MAMA YOU
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
