AR caller - Team LeadSME Hyderabad
AR caller - Team LeadSME Hyderabad
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Job Description
Looking For Team lead Position in AR Caller domain For Global IT MNC
Review the work performed by AR Analysts/ Callers and document any quality issues
Review call quality issues on various parameters such as conversational skills claims resolution and voice quality
Participate in developing process documentation
Participate in maintaining our Quality Management System for ISO.
Provide feedback and work with the training team to provide remedial training
Check the reports developed by AR Analyst/ AR Callers aging analysis understand days in A/R top reasons for denials etc
Adhere to MBW s information security guidelines
Be in the center of ethical behavior and never on the sidelines
Desired Candidate Profile
Should have worked as a Quality Controller for AR for at least 1 years with medical billing service providers
Should have at least 4 to 6 years of experience in AR Calling / AR Analyst.
Should have very good knowledge in medical billing and confident in process knowledge
Experience in the end to end Healthcare process/ AR calling audit.
Adapting to new situations & challenges whenever required
Good communication & typing skills
Adhere to all company policies and procedures
Requirements
Should have worked as a Quality Controller for AR for at least 1+ years with medical billing service providers Should have at least 4 to 6 years of experience in AR Calling / AR Analyst. Should have very good knowledge in medical billing and confident in process knowledge Experience in the end to end Healthcare process/ AR calling audit. Adapting to new situations & challenges whenever required Good communication & typing skills Adhere to all company policies and procedures
Education
Any graduate or post graduate
Employment Type
Full Time
