Junior French Customer Support- Relocation Support
Junior French Customer Support- Relocation Support
Posted on :
14-12-2024
Employer Active
1 Vacancy
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Job Description
Key Responsibilities
- Respond to customer inquiries via phone email and chat in a professional and friendly manner.
- Assist customers with product information order issues and general inquiries.
- Resolve customer concerns and escalate more complex issues when necessary.
- Provide effective solutions to ensure customer satisfaction.
- Maintain accurate records of customer interactions in the CRM system.
What We Are Looking For
- Fluency in French (C2 level) and good communication skills in English (B2 level or higher).
- Strong problemsolving skills and the ability to empathize with customers.
- Flexibility to work Monday to Friday 07:00 AM 05:30 PM (rotational shifts).
- Must be available to work onsite in Braga.
What We Offer
- Competitive salary and benefits.
- Private health insurance.
- Paid training and ongoing support.
- A friendly and supportive work environment.
- Opportunities for career advancement.
Work Schedule
- Monday to Friday: 07:00 AM 05:30 PM (rotational shifts).
- Days Off: Saturday and Sunday.
Employment Type
Full Time
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