drjobs Dutch Junior Customer Care

Dutch Junior Customer Care

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1 Vacancy
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Job Location drjobs

Bucharest - Romania

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

What We Offer:

  • Attractive Salary: Competitive compensation tailored to your experience.
  • Monthly WorkfromOffice Allowance: 900 RON.
  • Meal Tickets: 25 RON per working day to ensure youre fueled throughout your day.
  • Private Medical Insurance: Comprehensive health coverage for your peace of mind.

Key Responsibilities:

  • Respond promptly to customer inquiries via email phone or chat.
  • Provide accurate information about products services and policies.
  • Resolve customer issues efficiently and escalate complex cases when needed.
  • Maintain records of customer interactions and update systems accordingly.
  • Collaborate with team members to enhance the overall customer experience.

Qualifications:

  • Fluency in Dutch (both written and verbal) is essential.
  • Proficiency in English for internal communication.
  • Excellent communication and interpersonal skills.
  • Problemsolving mindset and ability to work in a fastpaced environment.
  • Previous customer service experience is a plus but not mandatory.

Work Setup:

  • Hybrid model: Work remotely with onsite days as required.
  • Flexible schedule to support worklife balance.

Employment Type

Full Time

Company Industry

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