With Relocation Support Dutch Customer Support
With Relocation Support Dutch Customer Support
Posted on :
14-12-2024
Employer Active
1 Vacancy
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Job Description
Key Responsibilities:
- Deliver exceptional customer support to Dutchspeaking clients via phone email and chat.
- Address inquiries related to products services and technical issues.
- Resolve customer complaints and challenges efficiently and professionally.
- Collaborate with various departments to ensure seamless customer service and solutions.
- Maintain detailed records of customer interactions and feedback in CRM systems.
- Identify areas to enhance the customer experience and escalate complex issues when needed.
- Achieve individual and team performance goals.
Requirements:
- Native or fluent Dutch speaker (C1/C2 level) with excellent communication skills both written and spoken.
- Prior experience in customer support or a clientfacing role is a plus.
- Strong problemsolving and conflictresolution abilities.
- Ability to work well in a dynamic fastpaced environment.
- Proficiency in CRM systems and Microsoft Office Suite.
- Teamoriented with a positive mindset and a passion for customer service.
Benefits:
- Competitive salary along with a 2500 EUR signing/loyalty bonus.
- Relocation assistance to help you transition smoothly to Lisbon.
- Comprehensive training and career development opportunities.
- Health and dental insurance.
- Onsite role in a vibrant multicultural office environment.
- The chance to work with a global client and be part of a talented team.
Employment Type
Full Time
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