Executive Housekeeper
Executive Housekeeper
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Salary Not Disclosed
1 Vacancy
Job Description
Filinvest Hotel: Grafik Pine House Baguio
The Executive Housekeeper is responsible for overseeing the overall cleanliness maintenance and presentation of Grafik Pine House Baguio guest rooms public areas and backofhouse spaces. This role ensures that housekeeping operations are efficient meet the highest standards of cleanliness and create a welcoming atmosphere for guests. The position also involves managing staff budgets and inventory ensuring compliance with health and safety regulations and fostering a positive work environment.
Key Responsibilities
1. Operational Management
- Oversee daily housekeeping operations including cleaning schedules for guest rooms public areas and backofhouse spaces.
- Monitor compliance with cleanliness and sanitation standards in line with Chroma Hospitality and industry requirements.
- Ensure timely room turnover and coordinate with the Front Office to meet guest needs and occupancy requirements.
2. Team Leadership
- Recruit train and supervise housekeeping staff ensuring a high level of performance and professionalism.
- Conduct regular performance evaluations and provide coaching feedback and development opportunities.
- Foster a collaborative and motivating work environment to promote team morale.
3. Budget and Inventory Management
- Develop and manage the housekeeping budget ensuring costeffective operations.
- Monitor inventory levels of cleaning supplies linens and equipment and coordinate procurement to maintain adequate stock.
- Implement and monitor energy and resourcesaving initiatives within the department.
4. Guest Experience Enhancement
- Address and resolve guest complaints related to housekeeping services promptly and professionally.
- Conduct regular inspections to ensure guest rooms and hotel areas meet cleanliness and quality standards.
- Collaborate with other departments to enhance guest satisfaction and experience.
5. Compliance and Safety
- Ensure adherence to safety protocols including proper handling of cleaning chemicals and equipment.
- Maintain compliance with local and national health safety and environmental regulations.
- Lead departmental training on safety and emergency response procedures.
Qualifications
- Bachelors degree in Hospitality Management or a related field is preferred.
- Minimum of 5 years of experience in a housekeeping leadership role preferably in a luxury or upscale hotel environment.
- Strong knowledge of housekeeping operations inventory management and cleaning techniques.
- Proven ability to lead and manage teams effectively with excellent interpersonal and communication skills.
- Detailoriented with a strong commitment to maintaining high cleanliness and service standards.
- Proficiency in budgeting scheduling and operational planning.
- Flexibility to work on weekends holidays and varying shifts as needed.
- Familiarity with Property Management Systems (PMS) and housekeeping management software is an advantage.
Employment Type
Full Time
