Job title: Regional Service Engineer (Solar energy)
Department: Tech Operations
Reports to: Business Operations Lead
Locations: Oyo Ekiti Ondo Kwara Osun Ogun Delta Imo Anambra
Company Overview
Our client is a solar energy startup working to power SubSaharan Africa. They build solarpowered shops which charge batteries customers use to power their homes. Since 2022 our clients have achieved over 3 million battery swaps providing approximately 225000 people access to clean affordable energy.
Position Overview
To support rapid expansion we re looking for an exceptional Regional Service Engineer (RSE) to manage a team of Field Service Engineers (FSE) as well as technical operations at the regional level. As an RSE your focus will be on maintaining robust technical systems to guarantee uninterrupted power at sites and optimal energy uptime at the hubs.
This role requires significant travel within Nigeria as our client is expanding and building hubs across the SouthWest states with 21 hubs currently located in Oyo State.
This position entails directing field service engineers in ensuring energy uptime optimizing system performance troubleshooting and repairing technical issues. Additionally the role involves actively contributing to continuous improvement through thorough data analysis reporting and collaborative efforts. The ideal candidate is someone with a strong technical/engineering leadership background capable of leading and supervising a dynamic team and working in a fastpaced environment.
Roles and responsibilities
Oversee the FSEs in executing the setup of new hubs ensuring seamless connectivity and conducting regular maintenance on hub energy systems.
This role involves reporting directly to the Technical Manager to ensure efficient coordination and adherence to technical protocols.
Lead and coach FSEs on the best practices through regular training and professional development initiatives.
Regularly review reports submitted by the FSEs on hub energy performance and other technical issues.
Collate monthly reports and share them with the management team
Collaborate with team members Regional Coordinators (RCs) Network Operations Centre (NOC) data team and FSEs to diagnose and resolve technical challenges.
Prepare and share monthly performance review reports on Power availability.
Who you are
Strong proven expertise in and a deep understanding of energy and solar systems. We are not particular about any educational background and are more concerned with how much handson experience you have.
Minimum of 3 6 years of technical/engineering leadership experience within the telecommunications/energy industry or other related industries.
Strong analytical and problemsolving skills with the ability to identify and implement solutions to complex technical challenges.
Strong commitment to safety and compliance with HSE standards.
Proficiency with data analysis tools and reporting software including MS Office suite.
Ability to work independently and effectively in a team environment.
What we offer
Be part of the most exciting growth phase of a company.
Work with great teammates in an international environment. The team is spread across the USA Canada China Tanzania and Nigeria. You ll regularly interact with the CTO Director of Operations and Technical Managers.
Gain handson experience. Although we are a startup we don t expect you to just figure it out alone. You ll be given lots of responsibility but also lots of support to help you succeed.
We offer health insurance coverage paid annual vacation & sick leave as well as airtime data & transport allowance.
METHOD OF APPLICATION
Interested and qualified candidates should forward their CVs to using RSEJ24 as the subject of the email.
Minimum of 3 - 6 years of technical/engineering leadership experience within the telecommunications/energy industry or other related industries. Strong analytical and problem-solving skills with the ability to identify and implement solutions to complex technical challenges. Strong commitment to safety and compliance with HSE standards. Proficiency with data analysis tools and reporting software including MS Office suite. Ability to work independently and effectively in a team environment.
Strong proven expertise in and a deep understanding of energy and solar systems. We are not particular about any educational background and are more concerned with how much hands-on experience you have.