About Us
Intalock is Australia s leading provider of cyber security managed services. They pride themselves on being uniquely different. Not only do they deliver worldclass cyber security managed services but they also have a wealth of experience in understanding data the lifeblood of any organisation. As a cyber security provider they believe that good security isn t just about building higher walls around companies which takes a lot of time money and resources. This approach isn t effective or sustainable. At Intalock they take a different approach: they want to understand your data its sensitivity how you use store and share it. In fact they aim to understand everything about it. By doing this they help their clients build and manage innovative solutions to reduce risk taking a strategic datacentric approach to cyber security.
Job Description
The successful candidate will be part of a team of skilled cyber security analysts who will deliver specialist cyber security capabilities to contracted clients. This includes several security logging security monitoring and security operations services all designed to detect external and internal cyberattacks on the client s IT and network infrastructure.
Responsibilities
- Deliver securitybased operational support for Managed Service clients in line with documented processes and timeframes.
- Receive and monitor events.
- Review the collected data and then triage the event according to SOC processes.
- Classify and prioritize incidents based on established criteria.
- Handle communication to a mix of technical and nontechnical client audiences.
- Perform routine checks on security platforms and appliances.
- Raise support tickets and take ownership through to completion.
- Participate in open communication between team members.
- Additional tasks will be given as the individual grows their skills.
Requirements
Technical Knowledge
- Degree in computer science or equivalent.
- Familiar with network protocols (DNS SMTP HTTP).
- 15 years of IT experience.
- 12 years of cyber security experience.
- Knowledge of using a SIEM (Splunk Rapid7 IDR and Sentinel) is a plus.
- Knowledge of vulnerability management is a plus.
- Knowledge of antimalware and endpoint detection and response tools is a plus.
Skills and Attitudes
- Willing to work in a 24x7 environment including shift work or outofhours oncall arrangements.
- Commitment to continual improvement education personal development and a willingness to learn.
- Strong troubleshooting skills and ability to manage issues through to resolution.
- Maintains strong attention to detail in highpressure situations.
- Adaptable and flexible with the ability to multitask.
- Ability to explain in written and spoken English.
- Must have Fiber Optic internet with at least 25 Mbps bandwidth
- Must have a backup desktop or laptop with the latest OS
- Must be able to work from Monday Friday 6 AM2 PM
Benefits
WHAT WE OFFER:
Great Place to WorkCertified Company
Premium HMO
Holistic employee experience
Workfromhome and hybrid work setup
Rewards and incentives
Monthly engagement activities
Career advancement opportunities
Paid referral program
Technical Knowledge: Degree in computer science or equivalent. Familiar with network protocols (DNS, SMTP, HTTP). 1-5 years of IT experience. 1-2 years of cyber security experience. Knowledge of using a SIEM (Splunk, Rapid7 IDR, and Sentinel) is a plus. Knowledge of vulnerability management is a plus. Knowledge of anti-malware and endpoint detection and response tools is a plus. Skills and Attitudes: Willing to work in a 24x7 environment, including shift work or out-of-hours on-call arrangements. Commitment to continual improvement, education, personal development, and a willingness to learn. Strong troubleshooting skills and ability to manage issues through to resolution. Maintains strong attention to detail in high-pressure situations. Adaptable and flexible with the ability to multi-task. Ability to explain in written and spoken English.