Client Solution Architect
Client Solution Architect
Posted on :
13-12-2024
Employer Active
1 Vacancy
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Job Description
About This Job
It is a clientfacing role owning the operational design of our client offering to ensure it is delighting clients while maintaining the NIQ offer in the marketplace in a sustainable manner. You will advise suggest and discuss solutions with the commercial teams and the clients in regard to operational requirements.
CHALLENGES THAT AWAIT YOU:
- You will be the link between the client and the operations teams on/offshore regarding the database production process by translating client expectations into the necessary work orders and coordinating the production teams to ensure the quality of the data delivered to the client and satisfy/surpass the client expectations.
- You will be in regular contact with your clients (face to face phone email) and with the commercial team to maximize client satisfaction.
- You will drive and coordinate discussions in regard to specifications limitations and technical possibilities on clients requests.
- You will ensure business growth support by leading an effective discussion with clients and internal stakeholders introducing clients to innovations and improvements for their databases that result in clients solutions driving revenue.
- You will suggest proactive solutions to the client for simpler more enduring and for NIQ more costefficient care of the client databases/reports.
- You will coordinate and ensure support on questions of clients regarding data quality and stay in a position to provide information regarding the status of the implementation.
YOUR PROFILE:
- Youre a confident & enthusiastic person able to manage a varied and unpredictable workload in autonomy.
- Master degree (Supply Chain Engineering Economy Marketing Logistics) or equivalent experience.
- Fluent communication in English
- Demonstrates willingness to understand operational endtoend processes and able to translate business expectations into technical specifications.
- Shows facilities to build excellent relationships with internal & external stakeholders.
- Demonstrates a CanDo & resultsoriented attitude.
- Knowledge of the FMCG industry and understanding of market data for example Market Shares Sales Units Sales Value.
WHAT WE OFFER:
- Work in a mixed system: part of the week you work from home (home office) a part from the office (Modern office in a great location in Warsaw next to Dworzec Gdaski metro station).
- Working in an international organization numerous programs offering development or relocation to other departments or countries. Your development is important to us
- Benefits package: Multisport card private medical coverage (Medicover) life insurance Benefit platform allowing to purchase cinema and theatre tickets.
- Additional days off and recognition of special moments in your life
- Stable working environment with an employment contract.
#LIFC
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
Key Skills
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