Infra Technology Specialist
Infra Technology Specialist
Posted on :
12-12-2024
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1 Vacancy
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Job Description
Infra Technology Specialist
100%
1
:12
Tokyo
/
:
- Installation of operating systems like Windows 10/ Windows 7 using WDS/SCCM and configuration of Domain user profile in Desktops and Laptops
- Good understanding of patch management using WSUS(Windows Server Update Services)
- Closing the Global Service Desk tickets with proper resolution & SLA
- Managing and Handling the Users IT related issues through Telephone Email and RDP
- Configuring and troubleshooting Network Printers
- Configuring MSOutlook Clients
- Installed and provided support for the Air watch Intune mail application in android and apple devices
- Provided support for Office 365 and joining Azure registration in desktops and laptops
- Deploying Windows 7/ Windows 10 using WDS/SCCM and configuration of Domain user profile in Desktops and Laptops
- Taking care of Phoenix where software s are allocated and released according to the license availability
- Providing support for client connectivity
- Worked in Corporate Antivirus (McAfee) Maintaining the Antivirus up to date
- Managing and ensuring overall compliance for laptops and desktops
- Managing Resource Allocation Management System for controlling hardware & software resources
- Coordinated with various Internal Teams for executing Project setup and migration activities
- Managed the Environment with SCCM for Patch Software installation and WDS for OS installation
- Troubleshooting problems with networks and overall aspects of the applications
- Coordinating with customer support team to resolve the issues
- Installing & troubleshooting Project Software s on Laptops & Desktops (support center etc)
- Supporting and managing all the client visits and senior management visits in the location
- Supporting all the VIP users in the location
:
- 4 years experience as a Desktop Support role and Providing desktop and laptop level solutions to end users based on the issues reported that is within the SLA using ticketing tool / remote tool ( if required )
- Windows knowledge
- Hardware troubleshooting knowledge
- Test planning writing bug report and testing report
- AD knowledge
:
- Wide testing skills
- Car related technical experience
- Required certification :Drivers license
Infra Technology Specialist
100%
1
:1-2
Tokyo
/
:
- Installation of operating systems like Windows 10/ Windows 7 using WDS/SCCM and configuration of Domain user profile in Desktops and Laptops
- Good understanding of patch management using WSUS(Windows Server Update Services)
- Closing the Global Service Desk tickets with proper resolution & SLA
- Managing and Handling the User's IT related issues through Telephone, Email and RDP
- Configuring and troubleshooting Network Printers
- Configuring MS-Outlook Clients
- Installed and provided support for the Air watch, Intune mail application in android and apple devices
- Provided support for Office 365 and joining Azure registration in desktops and laptops
- Deploying Windows 7/ Windows 10 using WDS/SCCM and configuration of Domain user profile in Desktops and Laptops
- Taking care of Phoenix where software s are allocated and released according to the license availability
- Providing support for client connectivity
- Worked in Corporate Antivirus (McAfee), Maintaining the Antivirus up to date
- Managing and ensuring overall compliance for laptops and desktops
- Managing Resource Allocation Management System for controlling hardware & software resources
- Coordinated with various Internal Teams for executing Project setup and migration activities
- Managed the Environment with SCCM for Patch, Software installation and WDS for OS installation
- Troubleshooting problems with networks and overall aspects of the applications
- Coordinating with customer support team to resolve the issues
- Installing & troubleshooting Project Software s on Laptops & Desktops (support center, etc)
- Supporting and managing all the client visits and senior management visits in the location
- Supporting all the VIP users in the location
:
- 4+ years experience as a Desktop Support role and Providing desktop and laptop level solutions to end users based on the issues reported that is within the SLA using ticketing tool / remote tool ( if required )
- Windows knowledge
- Hardware troubleshooting knowledge
- Test planning, writing bug report and testing report
- AD knowledge
:
- Wide testing skills
- Car related technical experience
- Required certification :Driver's license
Employment Type
Full Time
Key Skills
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