Front Office INTERN
Front Office INTERN
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Job Description
This internship provides an excellent opportunity to shine and take your first step toward a successful career!
What Youll Gain:
Practical Experience: Get handson involvement in front office operations guided by experienced professionals.
Skill Enhancement: Develop valuable skills in communication organization and problemsolving.
Supportive Teamwork: Collaborate with a welcoming and knowledgeable team dedicated to your growth.
Career Advancement: Strengthen your resume and gain insights into the hospitality industry.
What You Will Be Doing:
Welcoming Guests greet and assist guests in a friendly professional and warm manner.
Managing CheckIns and CheckOuts handle guest arrivals and departures ensuring all details are correctly entered into the system.
Respond to phone calls quickly and professionally.
Share accurate information about hotel amenities services and nearby attractions.
Make sure guests are quoted the correct rates based on the hotels pricing strategy.
Anticipating Guest Needs pay attention to guest preferences and respond to their requests messages and concerns.
Address guest complaints and questions promptly and with empathy aiming to resolve issues to their satisfaction.
Report any operational issues to the appropriate department and ensure they are resolved.
Qualifications :
- Education: Currently pursuing or recently completed a degree in Hospitality Management or a related field.
- Communication Skills: Strong verbal and written communication skills in English; proficiency in additional languages is a plus.
- Enthusiastic and Eager to Learn: Positive attitude with a strong desire to grow in the hospitality industry.
- Team Player: Able to collaborate effectively with colleagues from different departments to ensure smooth operations.
- Adaptability: Flexible and able to take on new tasks and work efficiently in a fastpaced environment.
- Computer Skills: Basic knowledge of office software with the ability to learn hotel management systems.
Remote Work :
No
Employment Type :
Intern
Employment Type
Intern
