Group Reservations Agent
Group Reservations Agent
Posted on :
10-12-2024
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
Join our vibrant team as a Group Reservations Agent and play a vital role in managing and supporting group reservations at our landmark property. In this position youll handle all group bookings of 10 or more rooms ensuring a smooth and efficient reservation process. From managing group blocks and payments to ensuring timely communication with clients and departments your work will be integral to the success of our operations.
Key Responsibilities:
- Manage and oversee all group bookings of 10 rooms or more that do not require catering (except breakfast).
- Ensure timely input of reservations and data for all group bookings within a 24hour period.
- Monitor group payments cancellations rooming lists and ensure adherence to terms and conditions.
- Prepare and distribute group information sheets and ensure briefing of key hotel stakeholders prior to arrival.
- Oversee hotel inventory related to group reservations managing potential wash of business.
- Produce and deliver reports as required including Group Wash Business Turndown and Group Forecasts.
Qualifications :
- Minimum of 12 years of experience in a Front Office or Reservations role
- Proficiency with Microsoft Office and Opera Cloud is highly advantageous
- Demonstrated service orientation with exceptional attention to detail
- Proven ability to work independently take initiative and thrive in a dynamic environment.
- Excellent verbal and written communication
- Flexibility to work a variety of shifts including weekends and public holidays
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
