Reservations Sales Agent
Reservations Sales Agent
Posted on :
21-02-2025
Employer Active
1 Vacancy
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Job Description
Your day to day will include:
- Handle all incoming reservations enquiries in a timely manner taking particular care to upsell and maximize revenue opportunities.
- Provide passionate knowledgeable and friendly service to external and internal guests at all times.
- Act as an Accor ambassador aiming to enhance the companys image and market reputation internally and externally.
- Lead by example when attending to guest requests. Show efficiency in constantly striving to provide total customer satisfaction.
- Strong attention to detail ensuring accurate recording to ensure memorable experiences and stays for our guests.
- A cando attitude as you turn any potential problems into proactive opportunities.
Qualifications :
- Experience in a similar reservations environment alternatively customer service experience required preferably in a Hotel environment.
- Experience delivering excellent customer service providing prompt and efficient service including upselling advantageous and time management skills.
- IT savvy and previous experience with Hotel systems (Opera Cloud) favorable
- Flexibility to work various shifts predominantly Monday Friday however with some weekends and public holidays as required.
- Working rights in Australia to be able to fulfil a permanent part time role.
- Previous working experience within Accor preferred.
Additional Information :
Whats in it for you:
- Work in front of the iconic Manly Beach
- Benefits Your Way Great team member benefits (up to 70% off for you to live it up across all Accor Properties & Restaurants)
- Employee Assistant Program Birthday day off Anniversary gifts discounted gym membership and much more!
- Work for one of the most prestigious hotels in all of Sydney
- Drycleaning on us: you wont need to worry about ironing and/or washing your uniform on your days off we encourage you to embrace life instead!
Welcome to our coastal lifestyle. Follow the sun. Feel the breeze. Experience Manly Pacific.
To apply please follow the link below or send your resume to
Remote Work :
No
Employment Type :
Parttime
Employment Type
Part-time
Key Skills
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