Program Manager Assistant Manager
Program Manager Assistant Manager
Posted on :
09-12-2024
Employer Active
1 Vacancy
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Job Description
Job Summary:
Responsible for managing an existing customer base and ensuring optimal customer satisfaction. This will be done by building a strong team that provides timely order processing continuous communications and proactive issue resolution. Highly motivated innovative who savors challenges and love to tackle tough problems.
Job Responsibilities:
- Manage program team execution of orders contracts backlog and facilitate problem resolution across organizations.
- Analyze potential solutions and provide information required to make appropriate decisions that ensure on time delivery and total customer satisfaction.
- Coordinate activities with operations production accounting issuing and shipping to provide a high level of customer care.
- Monitor and grow established business relationships.
- Organize efforts professionally to meet daytoday customer requests and follow up on commitments.
- Assist Program Manager Leader in the daytoday management of the assigned accounts and successfully communicate customer inventory demands to Rapid teams to ensure proper inventory levels.
- Manage the interfaces between the customers engineering/management teams and Rapid teams to facilitate the introduction of new products.
- Successfully utilize customers portals to manage OOR and other reports.
Job Requirements:
- Bachelors degree in Engineering Business Administration or a related field is preferred.
- Minimum 810 years of relevant experience in the OEM Semiconductor or EMS industries with a strong preference for experience in wire harness and cable assembly.
- Proven track record in order management inventory control forecasting and revenue management.
- Strong leadership skills with experience in team management and customer relationship management.
- Excellent analytical problemsolving and decisionmaking abilities.
- Knowledge of MRP systems and shipping/customs compliance.
- Strong communication and interpersonal skills with the ability to work effectively in a fastpaced environment.
- Attention to details and followup.
- Flexible and adaptive to work long hours.
- Able to work under pressure and selfstarter attitude.
Employment Type
Full Time
Key Skills
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