Service Manager
Service Manager
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Job Description
Service Manager Position in Pryor OK
- Pay:$59000 $69000 annually (Based on Experience)
- Schedule:1st Shift Monday Friday 6:00 AM 2:30 PM (with occasional Saturdays)
- Job Type:TempToHire
- Job ID:119228
About the Role:
Were seeking a skilled Service Manager to lead our service department and drive exceptional service delivery. In this role you will manage daytoday operations engage directly with customers and work collaboratively with other departments to enhance service efficiency. If you have strong leadership abilities a solid technical background in manufacturing and a passion for customer satisfaction this is a fantastic opportunity for you. Occasional travel (510%) may be required.
Key Responsibilities:
- Lead the Service Team:Establish high standards and guide the team to deliver exceptional service.
- Customer Relations:Communicate with clients to address and fulfill their service needs effectively.
- Service Coordination:Schedule and manage service calls ensuring efficient use of time and resources.
- Team Development:Monitor team performance provide feedback and recognize achievements to drive success.
- Quality Assurance:Maintain high standards in service documentation and overall quality.
- CrossDepartment Collaboration:Partner with other teams to improve customer satisfaction and streamline service processes.
- Inventory Oversight:Manage service parts and tool inventory to ensure readiness.
- Stay Current:Keep up with industry trends and innovations to enhance service capabilities.
- Training Programs:Provide ongoing training for the service team on equipment safety and customer service.
- Additional Duties:Take on other responsibilities as needed.
What Were Looking For:
- Experience:5 years in a service management role within the manufacturing industry.
- Technical Expertise:Indepth knowledge of manufacturing equipment and processes.
- Leadership Skills:Strong interpersonal and team management abilities.
- Tech Savvy:Proficiency with service management software and Microsoft Office.
- Analytical Thinker:Capable of analyzing data and creating reports to support decisionmaking.
Why Youll Love Working Here:
- Competitive salary with room for growth.
- Full benefits package.
- Supportive collaborative workplace focused on your professional development.
Ready to take the lead and make an impact Apply today and become part of our dedicated team!
Employment Type
Full Time
