Quality Assurance Manager
Quality Assurance Manager
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1 Vacancy
Job Description
The Quality Assurance Manager will oversee the quality assurance processes ensuring that products meet regulatory standards and customer expectations.
This role involves leading a team implementing effective testing strategies and fostering a culture of continuous improvement.
Requirements
Release Planning Delivery Timeline Responsibilities for multiple projects.
Ensuring testing of NFRs and highquality UX.
Collaborating with development product management and other teams to understand requirements and ensure proper test coverage.
Acting as a liaison between QA teams and other stakeholders to communicate quality expectations and progress.
Creating and maintaining comprehensive documentation for QA processes test plans and test results.
Providing regular status reports to management highlighting the quality of the product and any risks or issues.
Quality Assurance and Compliance
Ensure regulatory compliance and adherence to quality standards.
Review and update current standards and policies to reflect best practices.
Define and communicate quality objectives aligned with organizational goals.
Implement product inspection and testing procedures to maintain product quality.
Compile quality information and reports for management review.
Ensuring that proper records are kept for audit purposes.
Training and Development
Identify and deliver relevant qualityrelated training programs for staff.
Provide training and support to QA teams to enhance their skills and knowledge.
Assist in the recruiting process for quality assurance personnel.
Performance Monitoring and Improvement
Monitor performance metrics to evaluate the effectiveness of quality assurance processes.
Create and maintain reports to track progress and identify areas for improvement.
Drive continuous improvement initiatives to enhance product quality and team efficiency.
Formulate strategies to increase productivity within the QA team.
Utilize strong problemsolving skills to address quality issues as they arise.
Testing and Evaluation
Implement effective testing strategies and methodologies to ensure product reliability.
Develop and oversee test planning and execution including test automation and tooling.
Team Management and Collaboration
Supervise and manage technical and laboratory staff fostering a collaborative work environment.
Collaborate with crossfunctional teams to align quality objectives with business goals.
Direct objectives to maximize team output while maintaining highquality standards.
Set customer service standards to ensure customer satisfaction.
Customer Feedback and Quality Control
Address customer complaints and feedback to identify trends and areas for quality improvement.
Qualifications
Bachelor s degree in a relevant field (e.g. Engineering Quality Assurance or related discipline).
Proven experience in quality assurance management or a related role.
Strong knowledge of quality standards testing methodologies and regulatory compliance.
Excellent leadership communication and interpersonal skills.
Experience in SaaS products with integrations preferably in the domain of CRMs marketing and sales platforms.
Ability to analyse data and develop actionable insights.
Skills:
Strong problemsolving and criticalthinking abilities.
Proficiency in quality management software and tools.
Ability to work collaboratively in a crossfunctional team environment.
Must have hands on knowledge on sql Postman.
Good to have NoSQL DB experience Java Selenium java script.
Benefits
1. Technologically Advanced Projects
- CuttingEdge Tools & Frameworks:
- Complex Product Ecosystem: Manage quality for scalable highperformance systems across multiple platforms (e.g. cloud mobile and enterprise solutions).
2. Career Growth and Leadership
- Lead QA Strategy: Design and implement test strategies including CI/CD pipelines design automation and performance testing.
- Mentorship & Team Development: Grow and lead a highperforming QA team with opportunities for career advancement into senior leadership roles.
3. CrossFunctional Collaboration
- Collaborative DevOps Culture: Work closely with DevOps engineering product and design teams to integrate testing into the development lifecycle.
6. Reputation & Stability
- Proven Tech Leadership: Join a forwardthinking company recognized for delivering highquality scalable software solutions.
- InnovationDriven Culture: Be part of a company that embraces new technologies including AI/MLdriven testing and advanced test automation techniques.
7. Technical Influence & Process Improvement
- Drive Test Automation: Implement and scale automated testing frameworks using industrystandard tools (e.g. Selenium TestNG Cypress).
- CI/CD Integration: Enhance and maintain CI/CD pipelines enabling rapid test execution and faster feedback cycles.
The Quality Assurance Manager will oversee the quality assurance processes, ensuring that products meet regulatory standards and customer expectations. This role involves leading a team, implementing effective testing strategies, and fostering a culture of continuous improvement. Key Responsibilities: Release Planning, Delivery Timeline Responsibilities, for multiple projects. Ensuring testing of NFRs and high-quality UX. Collaborating with development, product management, and other teams to understand requirements and ensure proper test coverage. Acting as a liaison between QA teams and other stakeholders to communicate quality expectations and progress. Creating and maintaining comprehensive documentation for QA processes, test plans, and test results. Providing regular status reports to management, highlighting the quality of the product and any risks or issues. Quality Assurance and Compliance Ensure regulatory compliance and adherence to quality standards. Review and update current standards and policies to reflect best practices. Define and communicate quality objectives aligned with organizational goals. Implement product inspection and testing procedures to maintain product quality. Compile quality information and reports for management review. Ensuring that proper records are kept for audit purposes. Training and Development Identify and deliver relevant quality-related training programs for staff. Provide training and support to QA teams to enhance their skills and knowledge. Assist in the recruiting process for quality assurance personnel. Performance Monitoring and Improvement Monitor performance metrics to evaluate the effectiveness of quality assurance processes. Create and maintain reports to track progress and identify areas for improvement. Drive continuous improvement initiatives to enhance product quality and team efficiency. Formulate strategies to increase productivity within the QA team. Utilize strong problem-solving skills to address quality issues as they arise. Testing and Evaluation Implement effective testing strategies and methodologies to ensure product reliability. Develop and oversee test planning and execution, including test automation and tooling. Team Management and Collaboration Supervise and manage technical and laboratory staff, fostering a collaborative work environment. Collaborate with cross-functional teams to align quality objectives with business goals. Direct objectives to maximize team output, while maintaining high-quality standards. Set customer service standards to ensure customer satisfaction. Customer Feedback and Quality Control Address customer complaints and feedback to identify trends and areas for quality improvement. Qualifications Bachelor s degree in a relevant field (e.g., Engineering, Quality Assurance, or related discipline). Proven experience in quality assurance management or a related role. Strong knowledge of quality standards, testing methodologies, and regulatory compliance. Excellent leadership, communication, and interpersonal skills. Experience in SaaS products with integrations, preferably in the domain of CRMs, marketing and sales platforms. Ability to analyse data and develop actionable insights. Skills: Strong problem-solving and critical-thinking abilities. Proficiency in quality management software and tools. Ability to work collaboratively in a cross-functional team environment. Must have hands on knowledge on sql, Postman. Good to have No-sql DB experience, Java, Selenium, java script. Why join us: 1. Technologically Advanced Projects Cutting-Edge Tools & Frameworks: Complex Product Ecosystem: Manage quality for scalable, high-performance systems across multiple platforms (e.g., cloud, mobile, and enterprise solutions). 2. Career Growth and Leadership Lead QA Strategy: Design and implement test strategies, including CI/CD pipelines, design automation, and performance testing. Mentorship & Team Development: Grow and lead a high-performing QA team, with opportunities for career advancement into senior leadership roles. 3. Cross-Functional Collaboration Collaborative DevOps Culture: Work closely with DevOps, engineering, product, and design teams to integrate testing into the development lifecycle. 6. Reputation & Stability Proven Tech Leadership: Join a forward-thinking company recognized for delivering high-quality, scalable software solutions. Innovation-Driven Culture: Be part of a company that embraces new technologies, including AI/ML-driven testing and advanced test automation techniques. 7. Technical Influence & Process Improvement Drive Test Automation: Implement and scale automated testing frameworks using industry-standard tools (e.g., Selenium, TestNG, Cypress). CI/CD Integration: Enhance and maintain CI/CD pipelines, enabling rapid test execution and faster
Employment Type
Full Time
