Sr IT Program Manager

Under immediate supervision the OCM Designer and Developer Contractor supports Georgia Techs data governance and IT change management programs by creating resources that drive readiness communication and adoption of key initiatives.

• The OCM Designer and Developer Contractor for Georgia Tech is crucial for advancing readiness adoption and compliance within Georgia Techs IT framework with a focus on data governance and organizational change initiatives.
• This role ensures that faculty staff and students are wellprepared for new data governance structures technology updates and regulatory changes that support Georgia Techs academic research and operational goals.
• Approximately 75% to 85% of this role involves implementing organizational change management plans aligned with University System of Georgia (USG) policies ensuring community readiness and compliance across IT initiatives.
• Under direct supervision the OCM Designer and Developer Contractor will plan design develop and assess learning resources training programs and communication strategies to support organizational change and data governance.
• Utilizing a variety of multimedia tools including video webbased training and document design software this position will create resources suitable for online hybrid and inperson formats.
• Regular interaction with faculty staff and IT stakeholders will ensure that change management and data governance objectives are met effectively and collaboratively.

Position duties:

Organizational Change Management Responsibilities:

• Job Duty 1: Design and implement learning and development plans to support major IT change management projects detailing change specifics measurable objectives and deliverables that include success metrics phased timelines and adoption/resistance management strategies.
• Job Duty 2: Collaborate with OCM and project teams to track and assess change progress throughout project lifecycles focusing on adoption rates change utilization and proficiency in new processes.
• Job Duty 3: Develop instructional web and mediabased learning materials including training modules (using Articulate 360 Vyond Adobe Captivate) job aids knowledge articles video demonstrations and PowerPoint presentations.
• Job Duty 4: Build and execute stakeholder and community outreach plans that align with change communications and learning activities including town halls focus groups usability studies and community events.

Data Governance & Discovery Responsibilities:

• Job Duty 5: Develop a comprehensive OCM strategy for data governance initiatives encompassing goals objectives timelines milestones and program branding with a focus on measurable outcomes.
• Job Duty 6: Design create and support the delivery of prioritized OCM artifacts to facilitate data governance objectives including detailed guides quickreference aids training modules and a toolkit of reusable materials.
• Job Duty 7: Produce targeted training resources such as interactive videos attestations and quickreference job aids ensuring accessible knowledge transfer and compliance readiness.
• Job Duty 8: Establish a comprehensive communication strategy using a web presence ServiceNow OneTrust and Microsoft Teams to engage and inform the data governance community.

Required skills:

• Proficiency in creating engaging interactive training modules and resources using tools like Articulate 360 Adobe Captivate and Vyond. Ability to design instructional content for diverse formats (online hybrid and inperson).
• Advanced skills in multimedia development (e.g. video web content interactive modules). Experience in creating webbased knowledge articles job aids video demonstrations and slide presentations tailored to different learning styles.
• Demonstrated experience developing and executing change management strategies including adoption and resistance management with an emphasis on data governance or technology transformations.

Preferred skills:

• Experience working in a higher education environment

Qualifications:

• Bachelors degree in a related field or equivalent experience.
• Strong background (46 years) in organizational change management and/or data governance in a techdriven environment.